Revel: How can I delete my subscription ?

  • 18
  • Problem
  • Updated 7 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Revel - Transition | End of Service

downloaded the app and then all of a sudden I'm paying 40pound 4pound a month didnt plan on it having to pay need to delete te subscription ASAP not happy
Photo of Sonny Speight

Sonny Speight

  • 1 Post
  • 0 Reply Likes
  • un happy

Posted 7 years ago

  • 18
Photo of Charlie D

Charlie D, Official Rep

  • 814 Posts
  • 84 Reply Likes
Hi Sonny

Revel will not automatically subscribe you as a paid user. You must explicitly opt into a subscription. If you want to check your subscription level, or cancel your subscription, please see this FAQ: http://feedback.photoshop.com/photosh...

If you need more information about determining your account status (trial vs subscribed vs expired) please let us know.

Thank you,
Charlie
Photo of Nicholas Pappas

Nicholas Pappas

  • 2 Posts
  • 0 Reply Likes
This isn't what I need. I need the Adobe Flash Player. How do I cancel this and get the flash player?
Photo of Charlie D

Charlie D, Official Rep

  • 814 Posts
  • 84 Reply Likes
Nicholas

What device do you have? Flash player is free, if you have a Mac, PC, or Android device to run it on. Flash player is unrelated to Adobe Revel, which is an app for photos. Also, Flash player cannot be installed on iPhones or iPads.

If you do have a Revel subscription you no longer want, please see the FAQ I referred to above: http://feedback.photoshop.com/photosh...
Photo of Nicholas Pappas

Nicholas Pappas

  • 2 Posts
  • 0 Reply Likes
This only allowed me to stop the auto renewal. I will still be billed $5.99 for 1 month for subscription wrongly started today that I want to cancel. How do I do this?
Photo of Charlie D

Charlie D, Official Rep

  • 814 Posts
  • 84 Reply Likes
Please contact Apple Support. Apple / iTunes handles transactions and subscriptions.

I can only speak from my personal experience, but I have to say Apple Support is very good. I called them to let them know I didn't want a particular app and they refunded me. I can't promise what they'll do for you, but generally they seem to be very understanding and accommodating.

This conversation is no longer open for comments or replies.