Lightroom Classic: How to find what sync'ed files are charged to your account

  • 1
  • Question
  • Updated 4 weeks ago
  • (Edited)
I am being told in the CLOUD STORAGE info that I am using 3.3mb of my 20gb of storage. While the amount is negligible, I was not aware I was using any. I can't figure out how to find the files that are being charged against my 20gb?
Photo of Jim Robertson

Jim Robertson

  • 183 Posts
  • 43 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Marsha Levine

Marsha Levine

  • 60 Posts
  • 10 Reply Likes
If using Lr Classic. In Library mode, on the left side of the screen is the Catalog panel. You can see which files are synced in All Synced Photographs.
Photo of Marsha Levine

Marsha Levine

  • 60 Posts
  • 10 Reply Likes
If you click on the cloud symbol in the upper right corner of the window (above the histogram, after 'Web') you will see information about your cloud storage and to the right is in blue Sync FAQs. If you click on that you will get information about how syncing works with Lr Classic.
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Sorry if I am thick headed Marsha, but the FAQ's say s only smart previews are synced and smart previews do not consume space.

What I am trying to find is what does consume space and which files they are. The info is likely staring me in the face, but I can't find it...

Photo of lt cole

lt cole

  • 8 Posts
  • 1 Reply Like
Hi Jim—you may have already been here https://helpx.adobe.com/lightroom-cla... — & I have only just begun wading thru it—but maybe some clarity buried in this FAQ haystack. ?
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Thanks but couldn't find the needle (answer to my question) in that haystack.
Photo of lt cole

lt cole

  • 8 Posts
  • 1 Reply Like
Rats.
Photo of Tom Hunsinger

Tom Hunsinger

  • 19 Posts
  • 7 Reply Likes
Jim, perhaps it might be easier to log int Lightroom Web to view your files that have been synced to the cloud. You can view the information for each file and see how much space each file takes. Obviously you won’t want to chase down each image but I think you’ll get an idea of what’s going on by viewing a few of them.

https://helpx.adobe.com/lightroom-cc/...

Tom
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Thanks Tom. I'll try that route.
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Just tried that route Tom.  I couldn't find any info re the space an image is taking on the Adobe Cloud. It does show the size of the file on my desktop.
Photo of john beardsworth

john beardsworth

  • 1358 Posts
  • 375 Reply Likes
Have you shot any pictures on your phone and imported them into LR Mobile? As originals, they will count. Removing them from All Synced Photos will free up this space, and you can then sync them again which will upload smart previews.

Have you any files in the Creative Cloud Files folder on your computer? This Dropbox-like storage will also count, and it includes items that you have deleted from this folder which are stored temporarily. So log into your account at https://assets.adobe.com/assets/recent . Deleting them from Deleted Items will free up space.

Depending on what you do, there are other possibilities, but these are the most likely.

(Edited)
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Thanks John
As I don't use LR Mobile, don't have it downloaded on any mobile device, I don't think they 3.3mb has come from that source.

I went to the URL you mentioned in the second paragraph, it says I have no files synced, no documents and nothing in delete:

     -   Interesting though that Lightroom Classic says I have 1760 files synced, which is up from the 1034 it said earlier and I have not synced any since I mentioned the 1034 number.

     -    Using Tom's tip, https://lightroom.adobe.com/libraries says I have 1033 files synced, and 8 deletes.

I deleted the 8 files and now LR Classic says I am using 3.5mb of Cloud Storage - up ever so slightly from where I started


Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
I just deleted one image from a synced collection and then turned the syncing back on.....

Lightroom on my desktop says I have 1759 synced (the 1760 it previously showed less one delete)  
 https://lightroom.adobe.com/libraries now says I have 1758 synced, up from 1033

Still showing 3.5mb used. (Which I know is negligible, just trying to figure out what is counting towards my storage so I can be careful in the future)
Photo of Edmund Gall

Edmund Gall

  • 157 Posts
  • 55 Reply Likes
Hi Jim! If you click on the Creative Cloud applet icon on the Windows Taskbar (bottom right of screen) or Mac Taskbar (top right of screen), the Creative Cloud app window will appear as shown below.

Click on the cloud icon in the upper right corner of that window to display its related popup menu (shown by the red arrows below). Then click on the Creative Cloud Web option at the bottom of that menu to open your Creative Cloud area in your default web browser: it should display the Files option there (i.e. Synced Files).

Drill down in that webpage to see which files are synced & there sizes (it doesn't show size for folders). You may need to switch to the List view (via an icon in the top right of that webpage: looks like 3 dots with 3 lines just below your account image - if you hover over it List view tooltip should appear) to show the files as a list (which then displays file sizes in a column, like it would in the List view in Windows Explorer or Mac Finder). I haven't confirmed, but I think that may display the files that are counted as physically/fully synced to your Creative Cloud (as opposed to the Smart View synced files which do not get included against your subscription limit). Let me know if this is the case...



Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Thanks Edmund. Tried that and the page I get I have seen before and it says I have no files, or documents, synced.  I am going to try the URL Rikk gave me below
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7716 Posts
  • 1779 Reply Likes
Go to: https://assets.adobe.com/files to see what is in the cloud. 
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Thank you Rikk, but as mentioned to Edmund, I've been to that page before  and it shows nothing in the tabs (except libraries), but 3.3mb used. LrC says 3.5mb used.

See image below.

I don't know what the libraries item as I don't recall using PS Libraries, but maybe I did. Is that maybe the 3.3mb, but why would that show as 3.5mb in LrC????

I do have some 1750 files sync from collections in LrC.

Thanks (I know it is a negligible amount, but I would like to understand what is happening.)

Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7716 Posts
  • 1779 Reply Likes
Items which do not appear include synced Profiles and synced Presets. It is possible these account for the 3.5 MB. 
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Thanks for quick reply Rikk.

I am unaware that I have any of those as I rarely use Presets and only default Profiles.

I suspect it is not worth spending  more of people's time on this as it is such a negligible amount.  I'll keep an eye on it and should it increase to  (an unexplained) significant amount I will bring it up again.
Photo of john beardsworth

john beardsworth

  • 1358 Posts
  • 375 Reply Likes
Any items you may have put in Photoshop's Library panel would also use this space. There will be other such odds and ends which rarely amount to much, and 3.5 mb is well within what I consider the margin of error in this number.
Photo of Jim Robertson

Jim Robertson

  • 181 Posts
  • 42 Reply Likes
Thanks John:

As per my screen shots above I do have two colour swatches in my libraries. (Where they came from ? Likely my error not knowing what I was doing