How do I reload Photoshop with no licencing information?

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  • Updated 4 years ago
My computer was recently attacked by a virus and has had to be wiped - how to I reload Photoshop to my new machine? The email containing any information regarding my purchase has been wiped by the virus.
Photo of Jo Spencer

Jo Spencer

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Posted 4 years ago

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Photo of Chris Cox

Chris Cox

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Just reinstall from the disk, or download it again.
Enter your serial number from the box, or from your account information on

If you have a Creative Cloud subscription, then just download the Creative Cloud app, sign in, and download your applications.