Photoshop: How do I download Creative Cloud (Photoshop CC & Lightroom) onto a new or 2nd computer?

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I had a work computer go dead, and they ordered me a new one, and now I need to put all of my stuff back on my computer. How do I do that?
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mary nelle fay

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Posted 5 years ago

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William Lee

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This reply was created from a merged topic originally titled How to reinstall Photoshop after a Mac Pro crash.

My MacPro crashed and Apple had to wipe the hard drive clean. I can't find where the Photoshop software is that I had on it before the crash. (Note they changed the system to macOS Sierra 10.12.6 from Sierra 13(?)
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Steve Lehman

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William Lee,   

You need to find your downloadable software then use your former key.  When you first downloaded your software you had to have registered (if you wish of course) the software and the key for it will have gone to Adobe.   You can download the software again then insert your former key to get it going on y our new computer.   Here's how you find it.   

Start by signing in the Adobe site at  https://accounts.adobe.com
Sign in using your Adobe name and password at the link above, 
once there, go to Manage Account, next click Plan and Products
then click View My Products, get your licensed products list and keys.  

Use the key for your CC product.   Be sure that it pertains to that specific product.  
Don't try a newer product with the same key.   

happy computing,   
Steve Lehman, mcse   
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Steve Lehman

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William,

Changing to a different OS on your Mac is okay.  Your Adobe product will still work on the new OS.      
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William Lee

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Thanks Steve. After TOO much time, I finally got it "kinda" going again...
I say "kinda' 'cause every time something like this happens, it seems that your computer changes in the way it operates, AND the amount of data that you have gotten back! Thanks again
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Olya N. Kokonina

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This reply was created from a merged topic originally titled transfering keys from one computer.

Bought Lr and Ps couple monts ago, subscription for one year. Computer I downloaded those programs broke, I cant use it at all. My husband offered me to use his. How do you transfer those programs or access keys from my old comp to my husbands computer? Since I just bought those, I do not wish to pay again for the same programs. I downloaded free 14 days on his comptuter, but seems many options are disabled.
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Steve Lehman

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Hi there Olya, You can get y our key and start again.  At this link below you will find a list of all your Adobe products in one place.  To do this, follow these instructions:   

Start by signing in the Adobe site at  https://accounts.adobe.com
Sign in using your Adobe name and password at the link above, 
once there, go to Manage Account, next click Plan and Products
then click View My Products, get your licensed products list and keys.  

Steve Lehman, mcse
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Peter Appleyard

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This reply was created from a merged topic originally titled lost my Photoshop & Cloud software.


lost my Photoshop & Cloud software after computer failure.

Adobe Creative
Cloud

Photography plan (20GB)

Annual plan, paid monthly

Renews automatically on
January 29, 2019.

£9.98/mo

PayPal

Next payment is scheduled
for January 29, 2019.

Can you say how I can get it back?
 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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See the official answer in this thread for instructions.
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Carolyn Lawscha

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This reply was created from a merged topic originally titled I need to reinstall photoshop on windows 10.

I need to reinstall photoshop on windows 10, how is that done
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Candy Thomas

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This reply was created from a merged topic originally titled Redownloading.

I have already purchased photoshop and lightroom, and I recently bought a new laptop. Can anyone tell me how to redownload it on my new laptop without having to buy it again?