Can't download my product

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  • Question
  • Updated 3 years ago
  • (Edited)
I can't get the action wanted from the download instructions on my computer
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William Chittenden

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  • frustrated

Posted 3 years ago

  • 1
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Chris Cox

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Which product did you purchase?
Where are you trying to download it from?
What problem are you having with the download?
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William Chittenden

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I purchased Elements 13.
I tried to download with the assistance of one of your assistants "Amzad?"
I was trying to download it for the first time; to o avail. timing was about 9
hours.
It did not download. I haven't ben available since my earlier contact several week ago.
How can I get tis done?

I also tried to download my Elements 12, also to no avail.

You guess how that encounter made me feel.
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William Chittenden

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I've had an EMERGENCY SITUATION DEVELOP and I have to leave. I should be back by 2:30 PM this afternoon. Please contact me via email (wacnclc@aol.com) as to how I can get in touch with someone to answer my issues.
Thank you