How can I stop LR Classic from repeatedly crashing on High Sierra 10.13.2

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  • Updated 5 months ago
15 in Retina display mid 2012 with 16 Gb RAM linked to NEC 27 in. monitor. Any number of editing maneuvers triggers the beach ball. Have to Force Quit and restart. Very frustrating.
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Norman Diamond

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Posted 5 months ago

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Rick Spaulding, Champion

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I realize this is a very basic question but I just have to ask... have you updated to the latest version (7.1) of Lightroom? This issue was supposed to have been fixed with that release.

Keep me posted.

Rick
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Carlos Cardona

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Please give your computer the "once over". Run Onyx (https://www.titanium-software.fr/en/o...), reboot. Run Disk Warrior (https://www.alsoft.com), reboot. Also try a “Safe Boot”, Shift Key down during startup. Does it crash? Also try it from your other (admin) account, as a test. Crashes? If it doesn't crash it may be something corrupted in your User Library. Check The Lightroom Queen site for instructions on how to reset your preferences.
(Edited)
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Norman Diamond

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I ran Onyx - although it just checked my startup disk, which was ok. Also had them empty some cache. It didn't seem to want to do anything else. In any event, after reboot, LR Classic runs much more smoothly. I didn't do the DiskWarrior thing yet, because it's a $119 purchase, and there are some hoops to go through since my MacBook pro originally came with much earlier software version.
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Carlos Cardona

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Sorry, I should’ve mentioned just run everything in the Automation tab.
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Norman Diamond

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I hit the automation tab and the beach ball twirled for over half an hour, then had to force it to quit and restart. LR Classic back to its old ways, and btw my external hard drive with my images is frequently ejected spontaneously by my Mac. How helpful and vital do you think DiskWarrior is? Is there anything close? I hate to spend 119 dollars for no benefit. Thanks.
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Carlos Cardona

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I’ve saved hundreds of drives with Disk Warrior, but directory damage may NOT be your issue. Try Onyx again, but before LOG IN WITH ANOTHER ACCOUNT. If you don’t have an “Admin” account, create one with admin privileges and use it to test Lightroom! If everything is cool, reboot to your account and follow the instructions on https://www.lightroomqueen.com to delete your LR prefs. Also, is “use graphics card” off? Try that too.
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Norman Diamond

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In preferences, there is a "Use Graphics Processor" which is checked. There is no "Use Graphics Card." Or is this to be found somewhere else?
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Carlos Cardona

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Yeah, that’s the preference I was referring to. Turn it off see what happens. If that doesn’t work, try the other stuff I suggested.
(Edited)
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Norman Diamond

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Well, things are still touchy. Today trying to export a picture to my desktop, LR Classic hung up and I had to force quit it. I have noticed recently that whenever I start my computer, Avasti Security gives me a message: "Internal error has occurred. See system log for details). As it turns out there are numerous error messages in system log. These are a few from today. Do these indicate a need for DiskWarrior? Thanks for your help.

Dec 21 12:40:51 NORMANs-MBP com.apple.xpc.launchd[1] (com.apple.quicklook[975]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
Dec 21 12:40:51 NORMANs-MBP com.apple.MediaLibraryService[973]: BUG in libdispatch client: kevent[mach_recv] monitored resource vanished before the source cancel handler was invoked
Dec 21 12:40:52 NORMANs-MBP com.apple.xpc.launchd[1] (com.apple.preference.displays.MirrorDisplays): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 21 12:41:06 --- last message repeated 1 time ---
Dec 21 12:41:06 NORMANs-MBP diagnosticd[986]: no EOS device present
Dec 21 12:41:06 NORMANs-MBP diagnosticd[986]: System mode client started - Console (985) - mode: 0xb
Dec 21 12:41:12 NORMANs-MBP com.apple.xpc.launchd[1] (com.apple.preference.displays.MirrorDisplays): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Dec 21 12:41:42 --- last message repeated 2 times ---
Dec 21 12:41:42 NORMANs-MBP com.apple.xpc.launchd[1] (com.apple.preference.displays.MirrorDisplays