Photoshop/Lightroom: How can I reactivate the CC Photography package after reinstalling OS?

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  • Updated 2 years ago
  • Answered
  • (Edited)
Due to a problem with my iMac, I’ve had to reinstall my OS and all my applications I now find that I’m stuck with trial versions of the software and unable to remove the trial designation. I have followed the online instructions to no avail and I’d be grateful for some assistance.
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Marcus Girvan

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Posted 2 years ago

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Victoria Bampton - Lightroom Queen, Champion

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Official Response
In cases of general weirdness with installations, the CC Cleaner tool is usually your best bet, as it cleans up previous installations and lets you start clean. Just make sure you back up preferences, presets, plug-ins, etc. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html