Photoshop Elements; Horrible experience with PSE 9 Organizer

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  • Updated 7 years ago
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This conversation has been merged. Please reference the main conversation: Elements Organizer: Faulting Module mc_demux_mp2_ds.ax

I've purchased numerous version of Photoshop Elements over the year. With these years of use I fairly competent with the use of the product. We currently have version 9 installed on our computer which has a huge hard drive, a high end AMD processor and lots of RAM. I have more trouble with the PSE Organizer than I can ever remember having with PSE in the past. It is slow to respond, often just freezes, and or a message pops up telling you PSE 9 is not responding. Do you want to wait? Do you want to shut it down? etc. Waiting to respond often is futile and a waste of time. Most times the only thing you can do is shut the program down and start all over. Needless to say this doesn't make me very pleased with your software and program. It's the type of thing that happens so often it has you swearing at the computer and the Adobe program in particular. I've check out the forums online and this appears to be a quite common complaint. It appears to be even more so with version 9. Like most people these days with families and digital camera enthusists, we have thousands and thousands of photos. Being able to store, organize, find, fix, and be confident these memories will not be lost is a BIG deal. My opinion of this Organizer is that it is HORRIBLE. It is unreliable, slow to respond, and often just totally frustates you with its freezeups and horrible operation. Either Adobe fixes these problems, makes a better working Organizer that I can depend on, or this is my last purchase of this product. When something is this bad, word gets out. One person tells 10 and so on. You HAVE to do better and gets this fixed. Otherwise people like us will just feel they got ripped off on the product. Steve Shapard steveshapard@gmail.com. I am in the airline industry. former Navy carrier pilot and Captain for a major airline.
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Steve Shapard

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  • frustrated

Posted 7 years ago

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Cheryl Santiago

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I am having the same problem and very frustrated. I have not been able to find a fix for this. What say you Adobe?