Lightroom: Pictures missing after upgrade/trial

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
I had an older version of Lightroom which I was told Mac would no longer support. I did the trial for Lightroom CC and bought it once the trial was finished. None of my pictures are there and I don't have a clue how to get them back. This is not at all what I was told when I initially did the trial. 
I am so frustrated!!
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Betsy Cohen

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  • frustrated, angry

Posted 2 years ago

  • 1
Photo of Sumeet Choudhury

Sumeet Choudhury, Employee

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Hi Betsy,

Thanks for reporting the issue. Sorry to hear what you are facing.
Can you please check this location for your pictures :


If you have created a catalog and imported the pictures it should be in this location.

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Victoria Bampton - Lightroom Queen, Champion

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Hi Betsy, did you get it sorted out?