Photoshop: Hiding sometimes makes it irretrievable

  • 13
  • Problem
  • Updated 6 days ago
  • In Progress
  • (Edited)
Multiple times per day when I hide Photoshop (command+h), go to do something in another application, then click the Photoshop icon in my dock, Photoshop won't come back. I can right-click on the icon and select "Show" but it won't come back. I also use hot corners, but when I mouse over to show all application windows, it says "No available windows." I have to quit the application and restart it. I can right-click and select "Quit," and it will work, rather than having to force quit. Then it will be fine for a few hours before it does it again. I am running Mac OS 10.12.4 and recently wiped my computer to reinstall CC applications because they were all lagging. (SO much rainbow wheel.) Since doing this, I've encountered this Photoshop problem.
Photo of Ellen Kokontis

Ellen Kokontis

  • 3 Posts
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  • rly.

Posted 11 months ago

  • 13
Photo of Jesper Bache

Jesper Bache, Employee

  • 14 Posts
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Official Response
Hi All,
We are aware of issues related to hiding Photoshop on macOS. Another manifestation of this is a scenario where Photoshop becomes visible, but it does not react to clicks and cannot be hidden. I see this on my 10.13 system when I run through the ESTK steps mentioned above. In this case fix is the same as listed in this thread: restart Photoshop.
We are working with Apple on resolving this problem.