Photoshop: CS6 now crashing and freezing after most recent update

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  • Updated 6 years ago
  • (Edited)
HI photoshop now crashing and freezing my system after most recent update. I am unable to get on the adobe forum and receive an "HTTP status 404" screen instead so I will psot here. Chis Cox, are you around? Anyway since the most recent update to PS6 I have had freezes, crashes, and general slugishness and would love to get an idea as to how to fix it. I have to force quit PS even for simple functons like open 4 images into camera raw or open into ps6. An odd ity is that I am not shown a report window so I can send it to adobe. There are other problem I have reported on the adobe forum but I can't get on the forum site. - I have lost most of my icon after getting them bakc via deactivating custom icons. I have lost icons for most of my 3rd party extension panels. So if anyone can help or tell me what it is that this new update is for? Maybe I don't need it and it's conflicting with my system. I run snow leopard on a mac book pro. aloha Uhane
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uhanepono

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Posted 6 years ago

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Chris Cox

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The Adobe forums have been broken most of today, something on the server side of things.

And I hope you mean CS6, because Photoshop 6 is pretty old and won't run on modern OS versions.

That many freezes and crashes are not normal. But without a crash report or a sample of the app to see where it's frozen, I don't know what might be wrong.

Have you installed all of the updates for Photoshop?

If you crash on MacOS and don't see an Adobe crash report dialog, you may have accidentally said "never show" on the report dialog. Trashing the file ~/Library/Preferences/com.adobe.crashreporter.plist will reset it's preferences.
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uhanepono

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thanks Chris. I will look see and trash that crash (reporter). I ended up reinstalling (rom the site this time and not my physical disk) and just didn't update to 13.04 . The last stable update for my system cofig. seems to be 13.01 13.02 is also good but it does not seem to be listed any longer. So I will stay there till a new update comes along and try again. I am back to only icon problems and that is ok. BTW wanted to let you know that if I have no adobe apps running I can see all but psd file icons and if I am running an adobe app I can only psd file icons. It may be a clue? ..Well I just tried to upload a screen image and did not see the jpg icon. Here are my specs

Model Name: MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP71.0039.B0E
SMC Version (system): 1.62f6
Serial Number (system): XXXXXXXXXX..
Hardware UUID: 38D20E76-F11B-5635-AEF4-DD8B9DAF1C66
Sudden Motion Sensor:
State: Enabled

ANyway thanks. you rock, aloha, Uhane
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Chris Cox

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13.0.4 is much more stable than 13.0.1.

Again, other people aren't seeing it that unstable.
I'll need crash reports or hang reports to figure out what is going on for your system.
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uhanepono

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OK. I will try again if you think it is something else. I will reoprt back here after making the changes and adding that update back and let you know in thsi thread. thanks and aloha, U
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uhanepono

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done and done. app opens quick enough. bridge took a few tries to close though and became more sluggish than usual.
Will do a demanding task and see. No crash reporter appeared when I force quit PSCS6,
and I did trash "~/Library/Preferences/com.adobe.crashreporter.plist". Will keep you posted here..
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Chris Cox

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Also, is the whole machine/system freezing like you said in the title, or is just Photoshop freezing (which is more what it sounds like from your text)?
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uhanepono

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Either bridge or (more often) PSCS6 will start the process and it is onlu the app that freezes and starts using a ton of CPU (198% at one point) and then everything else slows donw and comes to a halt till I force quit all adobe apps and then the other apps come back to their regular speed within 5 minutes. I would like to try a few heavy tasks, though, before proceeding because I did reinstall and then reinstall the update and that may have reset some of the files and their paths. I will be back on PS tomorrow in the afternoon and will let you know what's up. As of this evening I still don't have a crash report window, though. That much I can report. hasta mañana, aloha, Uhane
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we can could see your full Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...

I'd start here and try these steps to fix most issues: http://bit.ly/Troubleshoot_PS
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uhanepono

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sorry, Chris and Jeff, I won't be able to test out PSCS6 today. I am running a very long script on another app that is using a lot of CPU and don't want to sully my PS performance test results. the script should be done late today (involves over 700 CR2 HDR images @18mpx). I am sure to be back on the PS train in the am Tues. Will keep you abreast of all new developments!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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No rush.
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uhanepono

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Hello Chris and Jeff, Her is what I find after running PSCS6 for a bit

•launching app - 20 seconds as opposed to 5 seconds before update.
•open doc time - about the same
•HDR merge from 3 CR2 images @18 px from bridge -65 seconds. about the same
•save command of a flattened HDR is delayed - the save window opens after a pause and the beach ball spinning 5 seconds. usually this is almost instantaneous.
•save time improved.
•tools - most are about the same now.
•create smart object from five beefy layers much faster
•most of my 3rd party extension icons are again missing after update so it is the update that is doing it. They came back after reinstall and before update. Mostly the ones missing are from dr Brown and onone.
• Icons missing again. (yes custom icons deactivated). So that's it so far.
•shuts down very quickly.

will post here with anything else I notice. ALoha, Uhane.
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uhanepono

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Hi Chris and Jeff, More info. PSCS6 stared to freeze and not respond again. I was attempting a photomerge of a 360/180 pano. It ran till it got to the "compute vignette model" window and the progress bar stopped moving about 1/8th of the way in. I would love to send you a screen shot but when I try to load it it just shows up as a series of code like this;

If you can read it... I can't. This is from using the add image button at the lower right there. The app also took a lot longer to launch after the force quit.
ANyway. I, again, had to force quit. Here are my system specs

Adobe Photoshop Version: 13.0.4 (13.0.4 20130104.r.28 2013/01/04:21:00:00) x64
Operating System: Mac OS 10.6.8
System architecture: Intel CPU Family:6, Model:23, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
Physical processor count: 2
Processor speed: 2400 MHz
Built-in memory: 8192 MB
Free memory: 5871 MB
Memory available to Photoshop: 7564 MB
Memory used by Photoshop: 81 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 2.1
Video Rect Texture Size: 8192
OpenGL Memory: 229 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce 320M OpenGL Engine
Display: 2
Display Depth: 32
Display Bounds: top=-1200, left=-177, bottom=0, right=1423
Video Renderer ID: 16918042
Video Card Memory: 256 MB
Display: 1
Main Display
Display Depth: 32
Display Bounds: top=0, left=0, bottom=800, right=1280
Video Renderer ID: 16918042
Video Card Memory: 256 MB
Serial number: 92629927367523284038
Application folder: /Applications/Adobe Photoshop CS6/
Photoshop scratch has async I/O enabled
Scratch volume(s):
cavalry 3, 931.4G, 136.6G free
Macintosh HD, 465.4G, 193.6G free
Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/
Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/
Additional Plug-ins folder: not set

Installed components:

adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.20743 66.507768
AdobeAGM.framework AdobeAGM 4.26.20.20743 66.507768
AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.7.101.18636 66.26830
AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.20743 66.507768
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.507768
AdobeCoolType.framework AdobeCoolType 5.10.33.20743 66.507768
AdobeCrashReporter.framework AdobeCrashReporter 6.0.20120720
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 5.0.4 79.517869
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 7.0.0.1686
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.1.0.20577 146758
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
FileInfo.framework FileInfo 66.145433 66.145433
filter_graph.framework AdobeAIF 3.0.00 62.490293
hydra_filters.framework AdobeAIF 3.0.00 62.490293
ICUConverter.framework ICUConverter 3.61 "gtlib_3.0" "." "16615"
ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
image_compiler.framework AdobeAIF 3.0.00 62.490293
image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1681
mediacoreif.framework mediacoreif 6.0.0.0
PlugPlug.framework PlugPlug 3.0.0.383
UpdaterNotifications.framework UpdaterNotifications 6.0.0.24 "6.0.0.24"
wrservices.framework

Required plug-ins:

3D Studio 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”
Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Average 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”
Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Camera Raw 7.3 (71), Copyright © 2012 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Cineon 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”
Clouds 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Collada DAE 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crop and Straighten Photos 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”
Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”
Difference Clouds 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”
Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Eazel Acquire 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”
Embed Watermark NO VERSION - from the file “DigiSign.plugin”
Entropy 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
FastCore Routines 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”
Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Flash 3D 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Google Earth 4 KMZ 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”
IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
JPEG 2000 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”
Kurtosis 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”
Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”
Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”
Matlab Operation 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Maximum 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mean 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Measurement Core 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”
Median 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Minimum 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
MMXCore Routines 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”
Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Multiprocessor Support 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”
Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
NTSC Colors 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”
Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”
OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
PCX 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”
Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Photoshop 3D Engine 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”
Picture Package Filter 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”
Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pixar 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”
Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Portable Bit Map 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”
Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Radiance 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
Range 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Read Watermark NO VERSION - from the file “DigiRead.plugin”
Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Skewness 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Solarize 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Standard Deviation 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
STL 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Summation 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
Variance 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wavefront|OBJ 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Wireless Bitmap 13.0.4 20130104.r.28 2013/01/04:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins:

Anaglyph Flip AnaglyphFlip 1.6.1 ©2012 Flaming Pear Software - from the file “AnaglyphFlip.plugin”
AntiGhost AntiGhost 1.6.1 ©2012 Flaming Pear Software - from the file “AntiGhost.plugin”
ChromaSolarize ChromaSolarize 1.6.1 ©2012 Flaming Pear Software - from the file “ChromaSolarize.plugin”
Circle to Square Circle To Square 1.6.1 ©2012 Flaming Pear Software - from the file “Circle To Square.plugin”
Demitone 25 Demitone 25 1.6.1 ©2012 Flaming Pear Software - from the file “Demitone 25.plugin”
Demitone 50 Demitone 50 1.6.1 ©2012 Flaming Pear Software - from the file “Demitone 50.plugin”
Flexify 2 Flexify 2 2.7.5 ©2013 Flaming Pear Software - from the file “Flexify 2.plugin”
FocalPoint 2 2.0.9b (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “FocalPointAutomation.plugin”
FocalPoint 2 Filter 2.0.9b (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “FocalPointFilter.plugin”
FocalPoint 2 Hidden NO VERSION - from the file “HiddenFilter.plugin”
FocalPoint 2 Hidden NO VERSION - from the file “HiddenFilter.plugin”
FontAgent Pro Copyright© 1995-2012 InsiderSoftware, Inc. All rights reserved. Portions Copyright© Adobe Systems Incorporated 1993-2012 - from the file “FontAgent Pro.plugin”
FontAgent Pro Helper Copyright© 1995-2012 InsiderSoftware, Inc. All rights reserved. Portions Copyright© Adobe Systems Incorporated 1993-2012 - from the file “FontAgent Pro Helper.plugin”
Ghost Ghost 1.6.1 ©2012 Flaming Pear Software - from the file “Ghost.plugin”
Gray from Blue Gray from Blue 1.6.1 ©2012 Flaming Pear Software - from the file “Gray From Blue.plugin”
Gray from Green Gray from Green 1.6.0 ©2012 Flaming Pear Software - from the file “Gray From Green.plugin”
Gray from Red Gray from Red 1.6.1 ©2012 Flaming Pear Software - from the file “Gray From Red.plugin”
Hidden Proxy Filter NO VERSION - from the file “PhotoFrame 4.6 Professional Edition.plugin”
HSL -> RGB HSL to RGB 1.6.0 ©2012 Flaming Pear Software - from the file “HSL to RGB.plugin”
Interpolate CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “Interpolate.plugin”
Kyoto Color Kyoto Color 1.6.2 ©2012 Flaming Pear Software - from the file “Kyoto Color.plugin”
Lab -> RGB LAB to RGB 1.6.1 ©2012 Flaming Pear Software - from the file “LAB to RGB.plugin”
Make Cube Tile Make Cube Tile 1.6.1 ©2012 Flaming Pear Software - from the file “Make Cube Tile.plugin”
Make Iso Cube Tile Make Iso Cube Tile 1.6.0 ©2012 Flaming Pear Software - from the file “Make Iso Cube Tile.plugin”
Match Edges CS6 (13.0) ©1993-2012 Adobe Systems Incorporated - from the file “Interpolate.plugin”
Ornament Ornament 1.6.1 ©2012 Flaming Pear Software - from the file “Ornament.plugin”
Perfect Effects 3.0.2 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Effects.plugin”
Perfect Effects Filter 3.0.2 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Effects.plugin”
Perfect Effects Smart Filter 3.0.2 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Effects.plugin”
Perfect Mask 5.1 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Mask.plugin”
Perfect Mask Filter 5.1 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Mask.plugin”
Perfect Mask Smart Filter 5.1 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Mask.plugin”
Perfect Portrait 1.1 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Portrait.plugin”
Perfect Portrait Filter 1.1 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Portrait.plugin”
Perfect Portrait Smart Filter 1.1 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “Perfect Portrait.plugin”
Perfect Resize 7.0 Professional Edition 7.0.7, Copyright © 2012 onOne Software. All rights reserved. - from the file “Automation.plugin”
Perfect Resize 7.0 Professional Edition Batch 7.0.7, Copyright © 2012 onOne Software. All rights reserved. - from the file “Batch.plugin”
Perfect Resize 7.0 Professional Edition Filter 7.0.7, Copyright © 2012 onOne Software. All rights reserved. - from the file “Filter.plugin”
Perfect Resize 7.0 Professional Edition Format 7.0.7, Copyright © 2012 onOne Software. All rights reserved. - from the file “Format.plugin”
PhotoFrame 4.6 Professional Edition 4.6.7 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “PhotoFrame 4.6 Professional Edition Automation.plugin”
PhotoFrame 4.6 Professional Edition Batch 4.6.7 (Suite 6.1), Copyright © 2012 onOne Software. All rights reserved. - from the file “PhotoFrame 4.6 Professional Edition Batch.plugin”
PhotoFrame 4.6 Professional Edition Hidden NO VERSION - from the file “PhotoFrame 4.6 Professional Edition.plugin”
RGB -> HSL RGB to HSL 1.6.1 ©2012 Flaming Pear Software - from the file “RGB to HSL.plugin”
RGB -> Lab RGB to LAB 1.6.1 ©2012 Flaming Pear Software - from the file “RGB to LAB.plugin”
Rule 30 Rule 30 1.6.1 ©2012 Flaming Pear Software - from the file “Rule 30.plugin”
Solidify A Solidify A 1.6.1 ©2012 Flaming Pear Software - from the file “Solidify A.plugin”
Solidify B SolidifyB 1.6.1 ©2012 Flaming Pear Software - from the file “Solidify B.plugin”
Solidify C SolidifyC 1.6.1 ©2012 Flaming Pear Software - from the file “Solidify C.plugin”
Sphere Warp A Sphere Warp A 1.6.1 ©2012 Flaming Pear Software - from the file “Sphere Warp A.plugin”
Sphere Warp B Sphere Warp B 1.6.1 ©2012 Flaming Pear Software - from the file “Sphere Warp B.plugin”
Square to Circle Square to Circle 1.6.1 ©2012 Flaming Pear Software - from the file “Square To Circle.plugin”
Swap Green/Blue Swap Green and Blue 1.6.1 ©2012 Flaming Pear Software - from the file “Swap Green and Blue.plugin”
Swap Red/Blue Swap Red and Blue 1.6.1 ©2012 Flaming Pear Software - from the file “Swap Red and Blue.plugin”
Swap Red/Green Swap Red and Green 1.6.1 ©2012 Flaming Pear Software - from the file “Swap Red and Green.plugin”
Tachyon Tachyon 1.6.1 ©2012 Flaming Pear Software - from the file “Tachyon.plugin”
TransLine TransLine 1.6.1 ©2012 Flaming Pear Software - from the file “TransLine.plugin”
TransTone TransTone 1.6.1 ©2012 Flaming Pear Software - from the file “TransTone.plugin”
Veins Veins 1.6.1 ©2012 Flaming Pear Software - from the file “Veins.plugin”
Vitriol Vitriol 1.6.1 ©2012 Flaming Pear Software - from the file “Vitriol.plugin”
Zephyr Zephyr 1.6.1 ©2012 Flaming Pear Software - from the file “Zephyr.plugin”
Zombie Zombie 1.6.1 ©2012 Flaming Pear Software - from the file “Zombie.plugin”

Plug-ins that failed to load:

LunarCell NO VERSION - - from the file “LunarCell X 1.45”
LunarCell NO VERSION - OS 9 Plug-In Not Supported - from the file “LunarCell 1.45”

Flash:
PaintersWheel
onOne
Adobe Watermark
Adobe Watercolour Assistant
Adobe Paper Texture
Adobe Painting Assistant
Adobe Edit in ACR
Mini Bridge
GuideGuide
Kuler
Installed TWAIN devices: NONE
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
How long have you let it run? That looks like it's busy, and just not responding to events as often as it should.
Photo of uhanepono

uhanepono

  • 21 Posts
  • 0 Reply Likes
Hi Chris, It was running without moving from the spot on the bar you see it at in the screen shot for a good 20 minutes. And as you see from the screen shot in the below post it was in a "not responding" state for the whole time. I will do as Jeff suggests and uninstall the 3rd party plu-gins and reinstall them. Some may not work with the new update. I will test after reinstall and let you both know here. If the update does not work with my plug-ins I will roll back to 13.01 til a new update comes along. What does 13.04 address, anyway? That might help me understand why it interacts so differently with the plug-ins. Thanks, both of you, for you help! mahala, aloha, U
Photo of uhanepono

uhanepono

  • 21 Posts
  • 0 Reply Likes
Ah so the file loads after "reply" is selected.
Here is the force quit window
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14149 Posts
  • 1765 Reply Likes
You've got a lot of 3rd party plug-ins and panels installed. I'd probably try getting Photoshop back to a default state to rule out outside factors.

Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS
Photo of uhanepono

uhanepono

  • 21 Posts
  • 0 Reply Likes
Oh how I hoped that they wer'nt the problem! I had no such problems with these plug-ins before the update - It is why I am reporting it here, where the tread is about the new update. I am partial to my beloved plug-ins. So in saying it is the 3rd party plug-ins means the newest update does not play nice with them, in that before I had no such trouble. Perhaps I should rollback to 13.01 again instead? What are the fixes that 13.04 provides? perhaps I don't even need it. It does indicate we have isolated the problem though and why in addition to the odd behavior the 3rd party panel icons don't show up. I will try first to uninstall the plug-in and reinstall them. Thanks for your help in narrowing the field!
Photo of uhanepono

uhanepono

  • 21 Posts
  • 0 Reply Likes
Back to freezing, hanging and otherwise having a hard time finding it's way through to the end of most tasks, PSCS6 with the 13.04 update makes my PS experience a miserable and dreaded experience now. Not only do I not have my beloved plugins but I can barely get anything done now and have to wait and wait wand wait for simple chores to finish. Please let me know what this update is for - Maybe I don't need the evil thing. I am rolling back to 13.01 - the last really stable update for my system that will also let me work with my plugins. Perhaps you can tell me what else to try before I do that?? Perhaps I need to change some settings to adjust for the new update?? pissed off and demoralized and apologetic for that, Uhane
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14146 Posts
  • 1765 Reply Likes
As a last resort you could try and uninstall and reinstall. Just be sure to use the Uninstall alias in the Photoshop application folder called "Uninstall Adobe Photoshop CS6"
Photo of uhanepono

uhanepono

  • 21 Posts
  • 0 Reply Likes
IS it update 13.04 for lion users???
Photo of uhanepono

uhanepono

  • 21 Posts
  • 0 Reply Likes
The file structure of lion is different from leopard and so may be causing the meltdowns that I now see are whenever the app has to interface with apple, like updating an open file or saving or changing a smart object. auto recover. lease tell me if it is meant for lion users. I run snow leopard.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14146 Posts
  • 1765 Reply Likes
Photoshop CS6 should run fine on 10.6, 10.7 and 10.8.
Photo of Shannon OBrien

Shannon OBrien

  • 1 Post
  • 0 Reply Likes
I am having this exact problem. I also have Windows 7, all my drivers are up to date, and I do not own any 3rd party plug ins. I have recently updated CS6 via Adobe Cloud membership, and the "program has stopped working" and "seeking solutions" dialog pops up. I have been using my CS4 more than CS6 due to this issue.

This happens when I open a new document. It's not letting me get very far... The window freezes, and then I get the report. .

Any one figure this one out?