Photoshop/Camera Raw: When I open raw file in Camera Raw I just get a blue screen with an X and no image

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
I just completed the updates and now, when I open RAW files in camera raw, I get a blue screen.
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Michael Ktori

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Posted 3 years ago

  • 2
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Chris Cox

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Which OS version are you using?

What make and model GPU are you using?
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Michael Ktori

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I have now resolved this problem. I reset the screen resolution and the problem was fixed. Thanks.
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Nigel Woodcock

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I'm getting this blue screen in the preview.mhow did you solve it?
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Chris Cox

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Go to the GPU maker's website (AMD, Nvidia, or Intel) and update the driver.
Don't go to Microsoft or a system builder's website - their drivers are frequently years out of date.
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Michael Ktori

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I updated my graphics driver and it fixed it.
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Michael Ktori

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You can download a thingy that scans your drivers and detects the out of date ones.