Photoshop: 3D tool keeps crashing (Mac)

  • 2
  • Problem
  • Updated 2 years ago
  • Not a Problem
  • (Edited)
Hey, I was asked yesterday to design a very specific slide and to do that i needed the 3d tool but it keeps crashing.  Every time I try and create a new extrusion from a selected layer it shuts down. If i just use a regular text it will work fine for a minute until i start working with the texture and it just crashes again. I really need to solve this problem because i have to get this graphic done very quickly
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Zachary Preston

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  • frustrated

Posted 2 years ago

  • 2
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Chris Cox

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What version of Photoshop are you using?
What OS Version are you using?
What does the detailed crash report say?
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Zachary Preston

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  • 0 Reply Likes
CC 2015 1.1
OS Version 10.11.1

Process:               Adobe Photoshop CC 2015 [788]
Path:                  /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/MacOS/Adobe Photoshop CC 2015
Identifier:            com.adobe.Photoshop
Version:               16.1.1 (16.1.1.327)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Photoshop CC 2015 [788]
User ID:               501

Date/Time:             2016-04-06 13:45:28.051 -0600
OS Version:            Mac OS X 10.11.1 (15B42)
Report Version:        11
Anonymous UUID:        A8FE84B9-E437-E86C-1ADA-C31F8F39F76A

Sleep/Wake UUID:       D5785F3E-F230-45FD-ACC2-60AFA948EF87

Time Awake Since Boot: 20000 seconds
Time Since Wake:       3300 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00007f910e053f2c
Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0x7f910e053f2c:
    MALLOC_TINY            00007f8d12000000-00007f8d12800000 [ 8192K] rw-/rwx SM=PRV 
-->
    STACK GUARD            00007fff529a4000-00007fff561a4000 [ 56.0M] ---/rwx SM=NUL  stack guard for thread 0

Global Trace Buffer (reverse chronological seconds):
94.882815    CFNetwork                     0x00007fff8803f163 TCP Conn 0x7f8d0e3740a0 SSL Handshake DONE
95.003147    CFNetwork                     0x00007fff8803f03f TCP Conn 0x7f8d0e3740a0 starting SSL negotiation
95.003647    CFNetwork                     0x00007fff8803da0f TCP Conn 0x7f8d0e3740a0 complete. fd: 96, err: 0
95.003919    CFNetwork                     0x00007fff880cc1ad TCP Conn 0x7f8d0e3740a0 event 1. err: 0
96.883742    CFNetwork                     0x00007fff8803ccdf TCP Conn 0x7f8d0e3740a0 started
275.457505   CFNetwork                     0x00007fff8803f163 TCP Conn 0x7f8d073e2640 SSL Handshake DONE
275.781103   CFNetwork                     0x00007fff8803f03f TCP Conn 0x7f8d073e2640 starting SSL negotiation
275.781497   CFNetwork                     0x00007fff8803da0f TCP Conn 0x7f8d073e2640 complete. fd: 68, err: 0
275.781690   CFNetwork                     0x00007fff880cc1ad TCP Conn 0x7f8d073e2640 event 1. err: 0

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ab0aa6f GHAL3D::CGen4LIRControlFlowGraph::MergeConstantBufferLoads(unsigned int, unsigned int, GHAL3D::CGen4ShaderSymbolTable*, S3DDataPortCapabilities const&, iSTD::CStack<unsigned int, GHAL3D::CAllocator>*, iSTD::CBitSet<GHAL3D::CAllocator>&, GHAL3D::CGen4LIRInstructionList*, bool, bool) + 2751
1   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ab09dfd GHAL3D::CGen4KernelFunctionList::OptimizeConstantBufferLoads(unsigned int, unsigned int, GHAL3D::CGen4ShaderSymbolTable*, S3DKernelHardwareCapabilities const&, bool, bool) + 397
2   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013acb797e GHAL3D::CGen4KernelFunctionList::VirtualRegistersToRegisters(GHAL3D::CGen4EURegisterAllocator*, bool, GHAL3D::CGen4ShaderDecomposer*, GHAL3D::CGen4ShaderSymbolTable*, S3DKernelHardwareCapabilities const&, unsigned int, unsigned int, unsigned int, bool&, unsigned int&, unsigned int&, unsigned int&, GHAL3D::SHADER_TYPE) + 2542
3   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013abe0fc5 GHAL3D::CGen6PixelShaderKernelProgram::Compile(GHAL3D::SKernelCompilerControls const&, bool, unsigned int, unsigned int, unsigned int, bool&, unsigned int&, unsigned int&, unsigned int&) + 373
4   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013abe0083 GHAL3D::CGen6PixelShaderKernelProgram::Compile8(bool) + 179
5   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013abdf36d GHAL3D::CGen6PixelShaderKernelProgram::Build() + 61
6   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013abdf086 GHAL3D::CGen6PixelShaderKernelProgram::Create(void const*, PLATFORM_STR, S3DKernelHardwareCapabilities const&, GHAL3D::CPixelShader const*, GHAL3D::SGen6PixelShaderKernelProgramCacheKey const*, GHAL3D::CGen6PixelShaderKernelProgram*&) + 470
7   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ad97acd GHAL3D::CGen6PixelShaderKernelProgramCacheData::Initialize() + 125
8   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ad979f0 GHAL3D::CGen6PixelShaderKernelProgramCacheData::Create(GHAL3D::CStateProcessorCache*, GHAL3D::SGen6PixelShaderKernelProgramCacheKey const&, GHAL3D::CGen6PixelShaderKernelProgramCacheData*&) + 208
9   com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ada9a66 GHAL3D::CStateCache<GHAL3D::SGen6PixelShaderKernelProgramCacheKey, GHAL3D::CGen6PixelShaderKernelProgramCacheData>::AllocateData(GHAL3D::SGen6PixelShaderKernelProgramCacheKey const&, GHAL3D::HANDLE_TYPE&) + 310
10  com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ada6276 GHAL3D::CGen6StateProcessorCache::GetPixelShaderKernelProgram() + 70
11  com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ad83e59 GHAL3D::CGen6PrivateStateProcessor::BindIndirectState() + 73
12  com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ad83c83 GHAL3D::CGen6PrivateStateProcessor::BindPipeline() + 131
13  com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013aae24b8 glrAppleSyncState + 85
14  com.apple.driver.AppleIntelHD3000GraphicsGLDriver    0x000000013ae1d056 glrRenderVertexArray + 1004
15  GLEngine                          0x00007fff87802788 glDrawElements_ACC_Exec + 473
16  Photoshop3DEngine                 0x0000000146198d05 0x14602d000 + 1490181
17  Photoshop3DEngine                 0x0000000146199721 0x14602d000 + 1492769
18  Photoshop3DEngine                 0x0000000146199a92 0x14602d000 + 1493650
19  Photoshop3DEngine                 0x00000001461895a8 0x14602d000 + 1426856
20  Photoshop3DEngine                 0x000000014618ce6a 0x14602d000 + 1441386
21  Photoshop3DEngine                 0x000000014618de20 0x14602d000 + 1445408
22  Photoshop3DEngine                 0x0000000146187c91 0x14602d000 + 1420433
23  Photoshop3DEngine                 0x000000014618c1cc 0x14602d000 + 1438156
24  Photoshop3DEngine                 0x0000000146168dee 0x14602d000 + 1293806
25  Photoshop3DEngine                 0x00000001461610d3 0x14602d000 + 1261779
26  Photoshop3DEngine                 0x000000014615fa8e 0x14602d000 + 1256078
27  Photoshop3DEngine                 0x0000000146161758 0x14602d000 + 1263448
28  Photoshop3DEngine                 0x0000000146164679 0x14602d000 + 1275513
29  Photoshop3DEngine                 0x000000014602e996 0x14602d000 + 6550
30  Photoshop3DEngine                 0x000000014602ec61 0x14602d000 + 7265
31  Photoshop3DEngine                 0x000000014602ef8b 0x14602d000 + 8075
32  com.adobe.Photoshop               0x0000000109de350d 0x10925c000 + 12088589
33  com.adobe.Photoshop               0x000000010a930bf1 0x10925c000 + 23940081
34  com.adobe.Photoshop               0x000000010b328024 0x10925c000 + 34390052
35  com.adobe.Photoshop               0x000000010af194e1 0x10925c000 + 30135521
36  com.adobe.Photoshop               0x000000010af1ad34 0x10925c000 + 30141748
37  com.adobe.Photoshop               0x000000010a75feea 0x10925c000 + 22036202
38  com.adobe.Photoshop               0x000000010a75f1b3 0x10925c000 + 22032819
39  com.adobe.Photoshop               0x000000010a75ef86 0x10925c000 + 22032262
40  com.adobe.Photoshop               0x0000000109f7d620 0x10925c000 + 13768224
41  com.adobe.Photoshop               0x000000010a92ba7e 0x10925c000 + 23919230
42  com.adobe.Photoshop               0x000000010ade97b7 0x10925c000 + 28891063
43  com.adobe.Photoshop               0x000000010a74d62a 0x10925c000 + 21960234
44  com.adobe.Photoshop               0x0000000109b141d5 0x10925c000 + 9142741
45  com.adobe.Photoshop               0x000000010938ba07 0x10925c000 + 1243655
46  com.adobe.Photoshop               0x000000010939441c 0x10925c000 + 1279004
47  com.adobe.Photoshop               0x00000001092f7e86 0x10925c000 + 638598
48  com.adobe.Photoshop               0x00000001093028ed 0x10925c000 + 682221
49  com.adobe.Photoshop               0x000000010930197f 0x10925c000 + 678271
50  com.adobe.Photoshop               0x00000001092fb16f 0x10925c000 + 651631
51  com.adobe.Photoshop               0x00000001092f8b83 0x10925c000 + 641923
52  com.adobe.Photoshop               0x000000010ae89094 0x10925c000 + 29544596
53  com.apple.Foundation              0x00007fff93a66220 __NSFireTimer + 95
54  com.apple.CoreFoundation          0x00007fff96eb7c84 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
55  com.apple.CoreFoundation          0x00007fff96eb7913 __CFRunLoopDoTimer + 1075
56  com.apple.CoreFoundation          0x00007fff96eb746a __CFRunLoopDoTimers + 298
57  com.apple.CoreFoundation          0x00007fff96eae961 __CFRunLoopRun + 1841
58  com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
59  com.apple.HIToolbox               0x00007fff8b7e6d55 RunCurrentEventLoopInMode + 235
60  com.apple.HIToolbox               0x00007fff8b7e6a97 ReceiveNextEventCommon + 184
61  com.apple.HIToolbox               0x00007fff8b7e69cf _BlockUntilNextEventMatchingListInModeWithFilter + 71
62  com.apple.AppKit                  0x00007fff86837d96 _DPSNextEvent + 1067
63  com.apple.AppKit                  0x00007fff868371c5 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
64  com.adobe.ps.spaces               0x000000013654c08c 0x13651e000 + 188556
65  com.apple.AppKit                  0x00007fff8682bd28 -[NSApplication run] + 682
66  com.adobe.Photoshop               0x000000010ae88f82 0x10925c000 + 29544322
67  com.adobe.Photoshop               0x000000010ae8a4a5 0x10925c000 + 29549733
68  com.adobe.Photoshop               0x00000001092fb83a 0x10925c000 + 653370
69  com.adobe.Photoshop               0x00000001096060eb 0x10925c000 + 3842283
70  com.adobe.Photoshop               0x0000000109606479 0x10925c000 + 3843193
71  libdyld.dylib                     0x00007fff876a55ad start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib            0x00007fff90fb20a2 kevent_qos + 10
1   libdispatch.dylib                 0x00007fff9486711d _dispatch_mgr_invoke + 216
2   libdispatch.dylib                 0x00007fff94866d85 _dispatch_mgr_thread + 52

Thread 2:: MPSupport Worker
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   MultiProcessor Support            0x000000011a0ae49b 0x11a065000 + 300187
3   MultiProcessor Support            0x000000011a0ae39b 0x11a065000 + 299931
4   MultiProcessor Support            0x000000011a0ce6c2 0x11a065000 + 431810
5   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
7   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 3:: MPSupport Worker
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   MultiProcessor Support            0x000000011a0ae49b 0x11a065000 + 300187
3   MultiProcessor Support            0x000000011a0ae39b 0x11a065000 + 299931
4   MultiProcessor Support            0x000000011a0ce6c2 0x11a065000 + 431810
5   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
7   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 4:: MPSupport Worker
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   MultiProcessor Support            0x000000011a0ae49b 0x11a065000 + 300187
3   MultiProcessor Support            0x000000011a0ae39b 0x11a065000 + 299931
4   MultiProcessor Support            0x000000011a0ce6c2 0x11a065000 + 431810
5   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
7   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 5:
0   libsystem_kernel.dylib            0x00007fff90fb1162 __recvfrom + 10
1   VulcanMessage5.dylib              0x0000000113f22386 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 16
2   VulcanMessage5.dylib              0x0000000113f215fd vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 21
3   VulcanMessage5.dylib              0x0000000113f209b8 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 82
4   VulcanMessage5.dylib              0x0000000113f208ee vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50
5   VulcanMessage5.dylib              0x0000000113f1b498 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 46
6   VulcanMessage5.dylib              0x0000000113f1b936 vcfoundation::io::Serializer::InternalDeserialize() + 30
7   VulcanMessage5.dylib              0x0000000113f1b8dd vcfoundation::io::Serializer::Deserialize() + 9
8   VulcanMessage5.dylib              0x0000000113f1f762 vcfoundation::ncomm::Connection::ReadIn() + 22
9   VulcanMessage5.dylib              0x0000000113f1f489 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 37
10  VulcanMessage5.dylib              0x0000000113f1f10a vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166
11  VulcanMessage5.dylib              0x0000000113f1f05d vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29
12  VulcanMessage5.dylib              0x0000000113f11e66 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50
13  VulcanMessage5.dylib              0x0000000113f1291f adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 1005
14  VulcanMessage5.dylib              0x0000000113f20288 vcfoundation::thread::AbstractThread::Run() + 50
15  VulcanMessage5.dylib              0x0000000113f21da9 vcfoundation::thread::Thread::ThreadProc(void*) + 9
16  libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
17  libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
18  libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 6:
0   libsystem_kernel.dylib            0x00007fff90fabcd2 semaphore_wait_trap + 10
1   libtbb.dylib                      0x000000010fba0e7a tbb::internal::rml::private_worker::thread_routine(void*) + 362
2   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
3   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
4   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 7:
0   libsystem_kernel.dylib            0x00007fff90fabcd2 semaphore_wait_trap + 10
1   libtbb.dylib                      0x000000010fba0e7a tbb::internal::rml::private_worker::thread_routine(void*) + 362
2   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
3   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
4   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 8:
0   libsystem_kernel.dylib            0x00007fff90fabcd2 semaphore_wait_trap + 10
1   libtbb.dylib                      0x000000010fba0e7a tbb::internal::rml::private_worker::thread_routine(void*) + 362
2   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
3   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
4   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 9:
0   libsystem_kernel.dylib            0x00007fff90fb12b2 __semwait_signal + 10
1   libsystem_c.dylib                 0x00007fff851d7a75 nanosleep + 199
2   com.adobe.PSAutomate              0x00000001360a5448 0x135ec5000 + 1967176
3   com.adobe.PSAutomate              0x0000000136086bcc 0x135ec5000 + 1842124
4   com.adobe.PSAutomate              0x00000001360a4fc2 0x135ec5000 + 1966018
5   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
7   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 10:: com.apple.NSEventThread
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.AppKit                  0x00007fff8698dd49 _NSEventThread + 149
6   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
7   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
8   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 11:
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.headlights.LogSessionFramework    0x00000001130471ac boost::condition_variable::do_wait_until(boost::unique_lock<boost::mutex>&, timespec const&) + 76
3   com.adobe.headlights.LogSessionFramework    0x0000000113045a6e boost::this_thread::hiden::sleep_until(timespec const&) + 78
4   com.adobe.headlights.LogSessionFramework    0x0000000112fee523 RealTimeProcessor::Sleep(int) + 243
5   com.adobe.headlights.LogSessionFramework    0x0000000112fecb32 RealTimeProcessor::WorkerThread() + 2660
6   com.adobe.headlights.LogSessionFramework    0x0000000113044aca boost::(anonymous namespace)::thread_proxy(void*) + 138
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 12:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.CFNetwork               0x00007fff88003d6d +[NSURLConnection(Loader) _resourceLoadLoop:] + 412
6   com.apple.Foundation              0x00007fff939f1ee4 __NSThread__start__ + 1351
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 13:: Update Activation Menu Items
0   libsystem_kernel.dylib            0x00007fff90fb12b2 __semwait_signal + 10
1   libsystem_c.dylib                 0x00007fff851d7a75 nanosleep + 199
2   com.adobe.Photoshop               0x0000000109557306 0x10925c000 + 3126022
3   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
4   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
5   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
6   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 14:
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x000000010926841b 0x10925c000 + 50203
3   com.adobe.Photoshop               0x0000000109261b59 0x10925c000 + 23385
4   com.adobe.Photoshop               0x000000010925fed9 0x10925c000 + 16089
5   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
6   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
7   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
8   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 15:
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x000000010926841b 0x10925c000 + 50203
3   com.adobe.Photoshop               0x0000000109261b59 0x10925c000 + 23385
4   com.adobe.Photoshop               0x000000010925fed9 0x10925c000 + 16089
5   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
6   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
7   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
8   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 16:
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x000000010926841b 0x10925c000 + 50203
3   com.adobe.Photoshop               0x0000000109261b59 0x10925c000 + 23385
4   com.adobe.Photoshop               0x000000010925fed9 0x10925c000 + 16089
5   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
6   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
7   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
8   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 17:
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x000000010926841b 0x10925c000 + 50203
3   com.adobe.Photoshop               0x0000000109261b59 0x10925c000 + 23385
4   com.adobe.Photoshop               0x000000010925fed9 0x10925c000 + 16089
5   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
6   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
7   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
8   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 18:: com.apple.CFSocket.private
0   libsystem_kernel.dylib            0x00007fff90fb1222 __select + 10
1   com.apple.CoreFoundation          0x00007fff96eec4aa __CFSocketManager + 762
2   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
3   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
4   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 19:: Generator
0   libsystem_kernel.dylib            0x00007fff90fb172a __wait4 + 10
1   com.adobe.Photoshop               0x000000010b381282 0x10925c000 + 34755202
2   com.adobe.Photoshop               0x000000010b37f706 0x10925c000 + 34748166
3   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
4   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
5   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
6   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 20:: GeneratorReadPipe
0   libsystem_kernel.dylib            0x00007fff90fb250a read + 10
1   com.adobe.Photoshop               0x000000010af7da45 0x10925c000 + 30546501
2   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
3   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
4   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
5   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 21:: Font Initialization
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x00000001095d41f1 0x10925c000 + 3637745
3   com.adobe.Photoshop               0x000000010b21f128 0x10925c000 + 33304872
4   com.adobe.Photoshop               0x000000010b21e84b 0x10925c000 + 33302603
5   com.adobe.Photoshop               0x000000010b21fa5a 0x10925c000 + 33307226
6   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 22:: DeepFont
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x00000001095d41f1 0x10925c000 + 3637745
3   com.adobe.Photoshop               0x000000010b21f128 0x10925c000 + 33304872
4   com.adobe.Photoshop               0x000000010b21e84b 0x10925c000 + 33302603
5   com.adobe.Photoshop               0x000000010b21fa5a 0x10925c000 + 33307226
6   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 23:
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.Foundation              0x00007fff93af9879 -[NSConnection run] + 149
6   com.apple.Foundation              0x00007fff939f1ee4 __NSThread__start__ + 1351
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 24:
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.Foundation              0x00007fff93a8b1b9 -[NSConcreteTask waitUntilExit] + 205
6   com.adobe.PlugPlugOwl             0x00000001104e7748 -[HtmlEngineMonitor monitorThreadProc] + 115
7   com.apple.Foundation              0x00007fff939f1ee4 __NSThread__start__ + 1351
8   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
9   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
10  libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 25:: General Background Service
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x00000001095d41f1 0x10925c000 + 3637745
3   com.adobe.Photoshop               0x000000010b21f128 0x10925c000 + 33304872
4   com.adobe.Photoshop               0x000000010b21e84b 0x10925c000 + 33302603
5   com.adobe.Photoshop               0x000000010b21fa5a 0x10925c000 + 33307226
6   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 26:
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.Foundation              0x00007fff93af9879 -[NSConnection run] + 149
6   com.apple.Foundation              0x00007fff939f1ee4 __NSThread__start__ + 1351
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 27:
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.Foundation              0x00007fff93a8b1b9 -[NSConcreteTask waitUntilExit] + 205
6   com.adobe.PlugPlugOwl             0x00000001104e7748 -[HtmlEngineMonitor monitorThreadProc] + 115
7   com.apple.Foundation              0x00007fff939f1ee4 __NSThread__start__ + 1351
8   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
9   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
10  libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 28:
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.Foundation              0x00007fff93af9879 -[NSConnection run] + 149
6   com.apple.Foundation              0x00007fff939f1ee4 __NSThread__start__ + 1351
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 29:
0   libsystem_kernel.dylib            0x00007fff90fabc96 mach_msg_trap + 10
1   libsystem_kernel.dylib            0x00007fff90fab0d7 mach_msg + 55
2   com.apple.CoreFoundation          0x00007fff96eaf2b4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation          0x00007fff96eae77c __CFRunLoopRun + 1356
4   com.apple.CoreFoundation          0x00007fff96eadfc8 CFRunLoopRunSpecific + 296
5   com.apple.Foundation              0x00007fff93a8b1b9 -[NSConcreteTask waitUntilExit] + 205
6   com.adobe.PlugPlugOwl             0x00000001104e7748 -[HtmlEngineMonitor monitorThreadProc] + 115
7   com.apple.Foundation              0x00007fff939f1ee4 __NSThread__start__ + 1351
8   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
9   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
10  libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 30:: GeneratorWritePipe
0   libsystem_kernel.dylib            0x00007fff90fabcd2 semaphore_wait_trap + 10
1   libtbb.dylib                      0x000000010fb93916 tbb::internal::concurrent_queue_base_v3::internal_pop(void*) + 598
2   com.adobe.Photoshop               0x000000010af7dc85 0x10925c000 + 30547077
3   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
4   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
5   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
6   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 31:
0   libsystem_kernel.dylib            0x00007fff90fb178a __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x00007fff949eb58c _pthread_wqthread + 1283
2   libsystem_pthread.dylib           0x00007fff949e9375 start_wqthread + 13

Thread 32:
0   libsystem_kernel.dylib            0x00007fff90fb178a __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x00007fff949eb58c _pthread_wqthread + 1283
2   libsystem_pthread.dylib           0x00007fff949e9375 start_wqthread + 13

Thread 33:
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec773 _pthread_cond_wait + 821
2   com.apple.CoreServices.CarbonCore    0x00007fff9736ab53 TSWaitOnConditionTimedRelative + 147
3   com.apple.CoreServices.CarbonCore    0x00007fff9736a72e TSWaitOnSemaphoreCommon + 406
4   com.apple.CoreServices.CarbonCore    0x00007fff973317aa AsyncFileThread(void*) + 275
5   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
7   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 34:
0   libsystem_kernel.dylib            0x00007fff90fb178a __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x00007fff949eb58c _pthread_wqthread + 1283
2   libsystem_pthread.dylib           0x00007fff949e9375 start_wqthread + 13

Thread 35:
0   libsystem_kernel.dylib            0x00007fff90fb178a __workq_kernreturn + 10
1   libsystem_pthread.dylib           0x00007fff949eb58c _pthread_wqthread + 1283
2   libsystem_pthread.dylib           0x00007fff949e9375 start_wqthread + 13

Thread 36:
0   libsystem_kernel.dylib            0x00007fff90fb12b2 __semwait_signal + 10
1   libsystem_c.dylib                 0x00007fff851d7a75 nanosleep + 199
2   libsystem_c.dylib                 0x00007fff851d7968 usleep + 54
3   com.adobe.Photoshop               0x000000010b52eaad 0x10925c000 + 36514477
4   com.adobe.Photoshop               0x000000010b5150bf 0x10925c000 + 36409535
5   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
6   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
7   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 37:
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x000000010b518e1a 0x10925c000 + 36425242
3   com.adobe.Photoshop               0x000000010b518e89 0x10925c000 + 36425353
4   com.adobe.Photoshop               0x000000010b51ee62 0x10925c000 + 36449890
5   com.adobe.Photoshop               0x000000010b50f6a2 0x10925c000 + 36386466
6   com.adobe.Photoshop               0x000000010b5100e8 0x10925c000 + 36389096
7   com.adobe.Photoshop               0x000000010b514de2 0x10925c000 + 36408802
8   com.adobe.Photoshop               0x000000010b5150bf 0x10925c000 + 36409535
9   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
10  libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
11  libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 38:: 3D Animation and Face Expression Support
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.Photoshop               0x00000001095d41f1 0x10925c000 + 3637745
3   com.adobe.Photoshop               0x000000010b21f128 0x10925c000 + 33304872
4   com.adobe.Photoshop               0x000000010b21e84b 0x10925c000 + 33302603
5   com.adobe.Photoshop               0x000000010b21fa5a 0x10925c000 + 33307226
6   com.adobe.Photoshop               0x000000010aeb95c2 0x10925c000 + 29742530
7   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
8   libsystem_pthread.dylib           0x00007fff949eb92e _pthread_start + 168
9   libsystem_pthread.dylib           0x00007fff949e9385 thread_start + 13

Thread 39:: cr_scratch
0   libsystem_kernel.dylib            0x00007fff90fb0f5e __psynch_cvwait + 10
1   libsystem_pthread.dylib           0x00007fff949ec73d _pthread_cond_wait + 767
2   com.adobe.CameraRaw               0x000000016df8e8bb 0x16d6ef000 + 9042107
3   com.adobe.CameraRaw               0x000000016df1cceb 0x16d6ef000 + 8576235
4   com.adobe.CameraRaw               0x000000016dcaeea1 0x16d6ef000 + 6028961
5   libsystem_pthread.dylib           0x00007fff949eb9b1 _pthread_body + 131
6   libsystem_p
Photo of Zachary Preston

Zachary Preston

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so even after i updated it, in my About this Mac tab my graphics says - Intel HD Graphics 3000 384 MB. I read somewhere it has to be at 512 MB to run the 3D Tool... Is that true?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
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Yes, you need a minimum of 512 MB VRAM to use the 3D features in Photoshop.  With less VRAM, we saw a lot of driver problems and crashes.
(Edited)
Photo of Noel Maher

Noel Maher

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something the same happening to me on windows 7 using ps cs5 portable. refuses to use 3d options because of HD Graphics 3000. What can I do to fix this ? tx
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 811 Reply Likes
What do you mean CS5 Portable?  Do you mean a pirated version distributed with viruses?
Photo of Zachary Preston

Zachary Preston

  • 5 Posts
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Alright thank you very much for all you help!