Lightroom Classic and CC: Please support HEVC (H.265) video support for Windows

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  • Idea
  • Updated 1 week ago
  • (Edited)
Support for this video format is needed.
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Eric Gingras

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Posted 2 years ago

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Travisimo

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Well, I just ran into this too after trying to import my photos and videos from the iPhone X that I've been using since last October.  I back up to Google Photos, so I had no need to import into Lightroom until now, but I now discovered that it won't import my photos OR videos.  Errors out on both.

So I imported them into Apple Photos on my Mac and that worked fine, but now I have to manage separate libraries and have to convert my media to a format Lightroom will read if I want them in there.  The suggestion to switch to a compatible format on my iPhone is not acceptable because 1) that does nothing to solve my problem of being unable to import the 1500 photos and videos I've taken since last October, and 2) to be able to shoot in 4k/60fps on the iPhone X, you MUST use the high efficiency codec (you can't use the compatible version).

It has now been 6 months since the iPhone X came out and iOS started using the HEIF/HEVC formats and Adobe still hasn't released an update for Lightroom Classic to support them.

If no update comes soon, I will be canceling my Photography subscription because it will be useless to me.
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Neil Stahl

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This has gone on too long!  Lightroom (all versions) should work with HEIF by now.  Given the millions of cameras that use it it's inexcusable LR doesn't.
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Barry Young, Director of Engineering, Lightroom products

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We are aware of this limitation in the Lr Classic and Lr CC products and are working towards a solution in a future release. Thank you for your patience. 

Barry
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Victoria Bampton - Lightroom Queen, Champion

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> 3. I am not ready to give up control of having a (local) copy and backups of my images. Assuming I have enough space available in the Adobe cloud, how do I make sure I have at least a copy of the originals somewhere else?

In LRCC, you'd check the "store a copy of all originals locally" checkbox in Preferences, and you could use backup software to create additional disconnected backups of that originals folder too.

> 4. Part of my workflow includes my iPhone. Is there a document somewhere that details the workflow of getting my iPhone images into LR CC, while also using LR Classic, and consequently getting a copy into LR Classic? Or is the idea from Adobe that you are either exclusive LR CC or exclusive LR Classic?

I haven't come across any detailed Adobe documentation, but in case it helps, the Cloud Sync chapter of my LR Classic Missing FAQ book goes into the nitty gritty of getting the cloud to play nicely with Classic and the pitfalls to look out for. The mobile apps themselves are detailed in my LRCC Edit Like a Pro book, but you'll like get the gist of those.
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Victoria Bampton - Lightroom Queen, Champion

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> Are you able to point me to a place on the Adobe site where the main differences, particularly differences in functionality, between Lr Classic and Lr CC are explained? 

clarijoh, not the Adobe site, but this might help (and Adobe have been linking to it)

https://www.lightroomqueen.com/lightroom-cc-vs-classic-features/
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David Converse

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If anyone is interested, I can explain some of the technical underpinning with keywords.

Most image file formats have reserved space for metadata, which is data about the file (keywords, ratings, develop settings, copyright, and so on.) Some formats, like RAW files, typically have a linked sidecar file which goes with the image and contains that metadata.

A number of different "namespaces" are defined to store metadata, each with specific fields and formatting required. These namespaces can overlap so that metadata is often duplicated inside a file.

Keywords can be stored in the "DC" namespace with a "Subject" tag but also in the (apparently undocumented) "LR" namespace with a "hierarchicalSubject" tag.

Ideally, keywords would be saved to both namespaces in, say, a JPEG file. Most graphics software reads the DC namespace.

I've written some scripts for Bridge to assign keywords and I write keywords to both namespaces. I don't know how mobile apps or Lightroom CC operate but presumably, using both namespaces would mean that keywords were truly portable.

Note that metadata can be written to files AND/OR to a catalog like Lightroom uses. If files are not updated and changes are only written to a catalog, its up to the developers to export that data as needed.

If you run File Info on an image using Photoshop or Bridge and look at the Raw Data, you'll be able to see the structure of the metadata and what is present or not.

Finally, there are both third-party programs such as EXIFTool and add-ons for Adobe products that let you work in depth with metadata including keywords.

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David Converse

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Oh and just to add- if you create copies of an image file with metadata, the developer decides what metadata (if any) to copy to the new file.
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pierafeu

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Hi @barry_young, we're still waiting for HEVC support. Lightroom CC (not Classic) tries to import my iPhone videos, and at first it seems ok on my Mac, but after a few minutes Lightroom re-tries to sync these HEVC videos, and re-tries, and re-tries... Really strange and annoying :(
I hope HEVC will be supported on next version!
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Rikk Flohr, Official Rep

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Official Response
Greetings,

The Lightroom family of products was updated today and contains support for this feature for the Mac OS. Please download the new version and give it a try and let us know how it works.

Additional details can be found here; https://helpx.adobe.com/lightroom/help/whats-new.html
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clarijoh

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Many thanks - it is much appreciated being able to view all my videos in Lightroom.
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Patric Schielke

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I was able to finally import some HEVC videos with this update today (on MacOS Mojave). Thx!
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danorstmint

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unfortunately this update isn't for all h.265 files but ones created on an iphone. The h265 files created by my DJI Mavic 2 are still unsupported :(
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Patric Schielke

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My H.265 files were created on a Samsung Galaxy S9 and they could be imported, I wonder what the difference is?
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Ali Kabas

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HEVC 4K video shot on iPhone 8 hardly plays, then freezes up Lightroom and system requiring a hard restart! Lightroom Classic CC 8.0, iMac (Retina 5K, 27-inch, 2017, 3.4 GHz Intel Core i5, 24GB RAM), macOS 10.13.6.
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danorstmint

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When will all h.265 files be supported? My DJI camera outputs h.265 files LR still can't read