Lightroom Classic and CC: Please support HEVC (H.265) video support

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Support for this video format is needed.
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Eric Gingras

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Posted 9 months ago

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John R. Ellis, Champion

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You wrote "Lightroom CC" but checked two product categories -- do you mean Lightroom Classic (the LR we know and love), LR CC (the new version of LR that stores its photos in the cloud instead of catalogs), or both?
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John Kinyon

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Does not seem to work with Classic 7.0.1 with Camera Raw 10.0 on Mac OS 10.13.1 High Sierra. 

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John R. Ellis, Champion

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iOS 11 creates HEVC (H.265) video by default.  LR CC (iOS, Web, and MacOS) handles that video properly, but LR 7.0.1 does not.  Tested on MacOS 10.12.6, Mac OS 10.13., and Windows 10.  Trying to import HEVC yields the error:

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John R. Ellis, Champion

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A workaround is to disable HEVC on iOS.  Check the option Settings > Camera > Formats > Most Compatible.
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Vincent Kwan

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That's not a workaround.  HEVC is a superior video format with better compression so should be supported by Lightroom Classic.
(Edited)
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John R. Ellis, Champion

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"A workaround is a bypass of a recognized problem in a system. A workaround is typically a temporary fix that implies that a genuine solution to the problem is needed."

https://en.wikipedia.org/wiki/Workaround
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Steve Kay

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That's not a helpful answer, champ. It's not a workaround. His (and my) existing videos can't be used. The workaround would be use a different product other than Lightroom Classic.
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John R. Ellis, Champion

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Many people are asking why they can't import their iPhone videos into LR -- it's a frequent question on the user-to-user forum. For them, it certainly is helpful to know that until LR adds support for HEVC, they can set their iPhone to record in a compatible format.   People come here for solutions that let them get their work done now, as well as to provide product feedback.
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Gethin

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This reply was created from a merged topic originally titled please add h.265 video support.

We can now import and export from premiere (yay!), but bridge and lightroom will not thumbnail or play videos.  Having to look elsewhere for asset management.
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John R. Ellis, Champion

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Separating Bridge from Lightroom.

Please reference the new conversation here: please add h.265 video support.
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Daniel Arbeeny

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Please support it on LR 6.14 (or 6.1x)
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Daniel Arbeeny

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Ugg, that is simply not fair but forces us to pay for CC so Adobe wins. 
After re-reading the thread, will LR 6.14 import the HEVC videos so I can catalog them or will it skip them? If it doesn't then I have a even bigger issue on my hands.
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John R. Ellis, Champion

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In LR 7 imports the videos but doesn't let you play them.  I don't know about 6.14 -- you'll have to try.
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tpnotes

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Does that work with your installation of LR 7? I use LR 7, but it refuses to import HEVC videos in the catalog.
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John R. Ellis, Champion

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"Does that work with your installation of LR 7?" 

Sorry, I should have qualified that -- some have reported that they can import the video but it doesn't play.  (See above.) I haven't tested it personally.
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BenD

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Uhg.  Just ran into this problem and found this thread.  I have months of videos I cannot import.  Please add support Adobe!
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Patrick Schacht

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Previously Adobe said they would not be abandoning or deprecating Lightroom Classic, yet the long wait on this issue looks to the average user as though Adobe is not keeping the support in Lightroom Classic on par with Lightroom CC. Can someone from Adobe please advise us users whether this is just a feature you are still working on but for some technical reason have had to delay to months after the Lightroom CC release, or if the company stance about continuing to update Lightroom has changed and power users should be looking for a different full featured photo manager/editor that will stay current with new file formats? Thanks.
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phil carter

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This reply was created from a merged topic originally titled H.265 Compatibility with DJI Phantom 4 Pro Drone.

My Phantom 4 Pro drone captures video in H.265; however, I am unable to open the video file in Lightroom cc.  Most H.265 video files can be opened in LR, but apparently those from my P4P drone are not compatible; I get an error message.  H.264 video files from the drone open ok in LR, just not the H.265.  Please help.
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Rick Spaulding, Champion

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Hi Phil,

HEVC / H.265 video is not supported at this time. I have merged your post with this thread so it gets counted as another vote for this feature.
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Michael

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This reply was created from a merged topic originally titled Need HEIC (HEIF) and HEVC (H.265) support in Lightroom (merging).

This reply was created from a merged topic originally titled Need HEIC (HEIF) and HEVC (H.265) support in Lightroom.Really two problems:
1. Lightroom (Classic or new CC) for Windows or Mac refuses to import these files
2. Lightroom for Mobile on iOS imports these files as JPG/H.264 (unsure if Adobe or iOS is doing the conversion, but if the latter Apple should be pushed for native import), though even if it did, see #1

Why this should be fixed:
-HEIF/HEVC is on by default on new iPhones, so the world's foremost creative company should support it
-HEIF supports many excellent features JPG doesn't, so disabling on the iPhone - although a valid option - is highly undesirable; as an example, I love the Portrait mode fake bokeh, but the iPhone's algorithm is a bit lacking and I'd like to touch up the depth maps regularly but conversion to JPEG doesn't retain them and creating them from scratch would be awful

Why I think this isn't a big ask:
-Photoshop for Mac will open HEIF files
-Premiere Pro for either platform will open either file type

One nice compromise in case HEIF file support can't be brought to all Lightroom platforms in a timely manner would be to convert to DNG or TIFF upon import.

Thank you for reading!

Note: This conversation was created from a reply on: Lightroom Classic: Support for HEIC file format.
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Travisimo

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Well, I just ran into this too after trying to import my photos and videos from the iPhone X that I've been using since last October.  I back up to Google Photos, so I had no need to import into Lightroom until now, but I now discovered that it won't import my photos OR videos.  Errors out on both.

So I imported them into Apple Photos on my Mac and that worked fine, but now I have to manage separate libraries and have to convert my media to a format Lightroom will read if I want them in there.  The suggestion to switch to a compatible format on my iPhone is not acceptable because 1) that does nothing to solve my problem of being unable to import the 1500 photos and videos I've taken since last October, and 2) to be able to shoot in 4k/60fps on the iPhone X, you MUST use the high efficiency codec (you can't use the compatible version).

It has now been 6 months since the iPhone X came out and iOS started using the HEIF/HEVC formats and Adobe still hasn't released an update for Lightroom Classic to support them.

If no update comes soon, I will be canceling my Photography subscription because it will be useless to me.
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Neil Stahl

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This has gone on too long!  Lightroom (all versions) should work with HEIF by now.  Given the millions of cameras that use it it's inexcusable LR doesn't.
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Patric Schielke

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What is the status of this? I'm having issues importing mp4 files encoded with HEVC on a GoPro Hero 6 Black into LR 7.4 on newest MacOS release - tells me the video files have no frames. Videos can be imported if I convert them to H.264 with Quicktime.
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John R. Ellis, Champion

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LR 7.4 added support for HEIF / HEVC images (for which Apple uses the .heic extension). But LR doesn't yet support HEVC video:

https://www.lightroomqueen.com/whats-new-in-lightroom-classic-74/
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Patric Schielke

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Ah, I see, thx for the info I thought support for it has already been added.
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Grant Strickland

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Perhaps the Adobe Lightroom development team could talk to the Adobe Media Encoder CC team? I have just installed the latter, as a test, and it seems to be more than capable at reading H.265 video files (recorded on my iPhone 8) and then encoding them to other formats. Surely this is just a case of the Lightroom team reusing a software object... come on Adobe, this can't be a huge development...
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Chris Chiera

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The title mentions "Classic". Does that mean Lightroom CC does support HEVC already, or does the feature request include CC too or should we create a new post for adding HEVC to CC?
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John R. Ellis, Champion

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Neither CC nor Classic currently support HEVC video. I didn't find a similar feature request for CC, so I just modified the title and the topic's categories to include CC as well.
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Barry Young, Director of Engineering, Lightroom products

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We are aware of this limitation in the Lr Classic and Lr CC products and are working towards a solution in a future release. Thank you for your patience. 

Barry
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Chris Chiera

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Great thanks Barry!
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Pablo Chee

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When do you expect that future release or update to come out Barry? The import process from panasonic's HC-X1 4k camera with .MP4 file extensions also has the same issue. Sometimes you import serveral files and some files don't get imported and when they do some show the ! icon with the legend that says you wont be able to make adjustments. Now imagine importing a 256 gB card. It takes over 10 hours just to import when you import by batches with different folder locations and keyword tags.  Now that another topic... It would be nice to have the option of selecting groups of photos or videos and determining to which folder each group would go to and their respective keyword tags. That would save a lot of time rather than clicking import each time and waiting for thousands of photos to render minimally, then when the new photos option is selected it takes time for them to dissapear... I think that would be a plus too. 
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Barry Young, Director of Engineering, Lightroom products

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We're not allowed to discuss release schedules but I will pass your feedback on to the team.