ELEMENTS 12: help with missing files in download purchase

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  • Updated 5 years ago
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What files should have been included with a download of Photoshop & Premiere Elements 12 WIN? I do not see any files named premier. I have a folder that appeared under MY Documents that is ADOBE/ Premier Elements and it is empty. All of the files listed with the download to programs (x86) say elements, not Premier. In using the program, I get a dialogue box stating that I need Premier to use the particular function, would I like to purchase it now. I should have received this in the original purchase. Thanks for any help. I can't seem to locate a human to help me with this.
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Holly Kubick

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Posted 5 years ago

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