ELEMENTS 12: help with missing files in download purchase

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
What files should have been included with a download of Photoshop & Premiere Elements 12 WIN? I do not see any files named premier. I have a folder that appeared under MY Documents that is ADOBE/ Premier Elements and it is empty. All of the files listed with the download to programs (x86) say elements, not Premier. In using the program, I get a dialogue box stating that I need Premier to use the particular function, would I like to purchase it now. I should have received this in the original purchase. Thanks for any help. I can't seem to locate a human to help me with this.
Photo of Holly Kubick

Holly Kubick

  • 2 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1

Be the first to post a reply!