help to find sent photo albums

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  • Question
  • Updated 7 years ago
hi I was emailed to look in a photo album an for 2 days I have try to find it but had no luck, can you help plz
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alexandra ali

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  • sad

Posted 7 years ago

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Photo of Chris Cox

Chris Cox

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Could you provide a little more information?
Like what application you're using?
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alexandra ali

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The email that was sent to me to look at photo album opened it up in photo.com
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Brett N, Official Rep

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Just to verify, this is about Photoshop.com, not Photo.com.

It is possible the user sent you the link and then changed the security settings to prevent anyone, including you, from viewing the content. You may need to check in with whomever sent you this link.
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Chris Cox

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OK, so someone sent you a URL for Photoshop.com to a specific album that they posted.

What happens when you click on the URL, or enter that entire URL in your browser?