Help Restore my Workflow-Can't import .nef files from Nikon D800E

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  • Updated 4 years ago
Running Widows 7 64bit Although I have the latest version of camera raw installed I can't import .nef files into Lightroom cc. Files bring a dialog box saying that the files are .txt.
Same files open perfectly in Photoshop CC. I have not ever had Nikon Transfer on this computer. Converting to .dng didn't help. Starting a new catalog didn't fix either.
Problem began after I made a few picks using ontrolmynikon4.3 which I later uninstalled. Then I made a few exposures using lightroom tetherd. Have uninstalled and reinstalled lightroom. nope
I tried "fix corrupted nef "which fixes metadata errors created by nikon transfer- no help.
Problem seems similar. Any thoughts
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ALAN EPSTEIN

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Posted 4 years ago

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Steve Sprengel, Champion

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Tell us a little more about the import process you are using:

Are you importing from the camera, from a card-reader, or from where the NEFs have already been copied to the hard drive using Windows Explorer? What happens if you try one of the other import methods?

What sort of Import are you doing: Add, Copy, Move?

How are you initiating the import, by plugging in the camera or card reader or via File / Import?

Do you get an error if you start up LR without trying to import anything? Can you view your existing files in LR?

By LR CC do you mean LR 5.4 installed via the CC Desktop app?

Did the import process used to work or is this the first time you've used LR and is this the first camera raws you've tried to import?

Can you import JPGs?

You might try attaching a screenshot of the error message and LR in case there are clues from that.

NEFs corrupted by a Nikon product would fail in both LR and PS/ACR, and that's not your situation.
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ALAN EPSTEIN

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Importing from a card reader. have also tried copying files to hard drive and then importing. Can't import files either source. No LR errors. Initiating import from inside Lightroom 5.4 uninstalled re downloaded and reinstalled from CC desktop app Existing files are fine.
Have only imported files from D800E for the last 18 months. I don't ever import jpegs. Importing from camera via USB or from card reader used to work fine .
NEF.s seem not to be corrupted because some were sent to and then sucessfully imported by a friend. Appreciate any insight. Seems like my problem is in the computer.
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ALAN EPSTEIN

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If I save the unreadable NEFS they show as .txt files.
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Steve Sprengel, Champion

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The error message you've included, above, "The files could not be read", means your LR Import Destination, which is specified in the righthand side of the Import panel, is not writable, so check where you're copying the files to. LR does a Copy or Move import in two phases, the first is to copy or move the files to the new destination (this is failing but without an error message) and phase 2 is to import the copied/moved files into LR from their new location. If the copy to that location fails then the error, above, is given, during Import phase 2. I don't know why Adobe never gives an error during the Copy/Move but they never have.

Can you provide a screenshot of what happens if you do an Add import? In other words, copy the files from the memory card to their final location on the hard-drive, then open LR, and drag-and-drop the set of files you've just copied onto the central area of LR's Library module.
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ALAN EPSTEIN

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My PC expert just sent me to properties and then had me check the admin box and hooray I'm back in business. I can't imagine hoe admin permission got unchecked-
generally one can't install a program without admin level permission. My problem is solved- I hope this can help someone else. Thanks all.
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ALAN EPSTEIN

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In fact I couldn't import the NEF's when they were copied to my drive and then imported. Steve thank you for help.
Alan