HELP! My selection artifacts after refine edge or feather is applied!

  • 1
  • Problem
  • Updated 7 years ago
I have had PS Elements 7.0 for 2 or 3 years and it always ran fine. About 6 months ago a problem came up. It always happens when I'm working with the smart brush tool or lasso, I'll make a selection and refine the edge or feather, and suddenly my selection will go crazy and pixilate or the whole picture will get line artifacts running through. When it first started happening, I would simply close down the program and reopen it. Then I'd be able to work on maybe 30 photos before it'd happen again. Unfortunately, the problem got progressively worse, until finally, I just uninstalled it and re-installed it. That didn't help, so I uninstalled it again and bought Elements 9.0. That didn't solve it either! The problem has gotten so bad that I can't even edit one picture! YIKES! So I called Adobe twice and they couldn't figure it out...they were in my computer and saw the problem as it was happening but were totally stumped! I took my computer (Windows 7 64 bit) in to the place that built it for me last year, and the guys installed a new motherboard and operating system, but the problem is still happening. The latest, is that I have a loaner laptop (Windows XP-different operating system) with my copy of Elements 9 installed on it (so that ideally, I could finally get some work done!) and guess what, it's doing it AGAIN!! Have you ever heard of anything like this? I'm so desperate for a solution that at this point I'll try anything!!
Photo of Miranda Weston

Miranda Weston

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 1

Be the first to post a reply!