Just purchased PSE12 to replace PSE 9&11. Imported images & keyword tags OK from previous editions. But keyword tags not attached to images; and I could not attach them even manually -- which is good I suppose, because I have thousands of images already organized with tags. I tried to un-install and start over, but got many messages saying what bad things would happen . . . . etc. etc. etc. Found no way to connect with any actual live tech person, and online websites no help whatsoever. HELP!
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