Photoshop : CS6 beta - error could not complete your request because the video file could not be opened

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  • Problem
  • Updated 6 years ago
  • (Edited)
error could not complete your request because the video file could not be opened

cant get any file type to work
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Ron Laurito

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS are you on? What file type are you trying to open? What's the source of the files?
Photo of Ron Laurito

Ron Laurito

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windows 7 64 bit
Tried AVI MOV MPG4 MPG3
Cs6 Bridge can't see them either

but they work fine in bridge cs4

My videos from camers and phone

Thanks for the quick reply
I want to upgrade but this makes me think there is something else going on with cs6
even my photo editing seems slower then cs4

i have an intel quad 2.5 6 gig mem with a EVGA Nvidia GTX 550Ti 2GB video card