I purchased Photoshop Elements 9 on 11/15/10 from Costco and activated on 11/16/10. I didn't use it for many months and must have re-installed and activated again. Now, after many more months, it's again asking me for verification and says I've already activated on 2 computers, deactivate one. I have only one computer although I did upgrade from XP to WIN 7 earlier in the year. Help!!! Please pass this on to technical support. I waited on the phone tonight for more than an hour, after their callback, before giving up. I can't use the product I purchased. Thanks for any help.