Photoshop: Help with Serial Number

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  • Updated 3 years ago
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I purchased Adobe Photshop on December 25th and now I get a prompt that 30 day trail is over and ask for a serial number. I dont remember getting one and I have tried to reset password for "grabersintx@ymail.com"... can't do that either. This pkg was purchased for my grandson who is a Freshman in high school. My name is Sandra Graber in Wylie, TX. Paid with American Express. Email associated with purchase is "legocandymachine@me.com"
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Seth Graber

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Seth,

I don't see any registered products or purchases under either email address.

Did you purchase from Adobe.com? Do you have an order #?