Help? I placed my new key in Photoshop Elements 15 and now it hangs on opening when opened from the app, but will open and work when I send a photo from my other editing program. It shows in the task tray as open, but it never opens a window unless i send a photo over from my other editing program. The key showed okay and was accepted, the message came up, continue with trial or buy, i put in buy then put in the key in the Creative Cloud account. That worked. then it wouldn't open again. The trial was working fine for the past two days as I was using it, which is why I decided to buy it.