Lightroom: My keyboard is malfunctioning

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Keyboard functions have stopped working! Help! My shift select and cmd select has stopped working in lightroom, at the worst time too! When I'm wading through thousands of images that need exporting all into there own sub folders. I'll be here for days if I have to manually export each one. I can't work out whats going on here, but I need a solution... quick!
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Emily Little

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  • frustrated!

Posted 3 years ago

  • 1
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Victoria Bampton - Lightroom Queen, Champion

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You've tried rebooting, I assume?
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Emily Little

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Yes, rebooted lightroom and my mac several times, just linked up to a wireless keyboard and now works. weird... the shift and command keys work in other applications?!
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avinash r, Employee

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Sometimes LR preferences file needs a reset. Please follow the steps here: and let us know if it solves the issue. 
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Aidan Wojtas

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Have you installed anything new recently? Try closing web browser windows down in the background? Do the right shift and cmd keys work?