Help Me Get Photoshop Elements BacK!!

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  • Updated 3 years ago
I had purchased Photoshop Elements on line and had a computer crash on me so lost the Program. I am wondering if I have to repurchase or is there a way of getting it back? I don't have any of the program information or purchase information any longer. what I have is a lot of empty folders. Is there any help available?
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Judy Hilton

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  • frustrated

Posted 3 years ago

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Chris Cox

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Which version do you own?
How did you purchase it (disk, download, or MacApp store)?

Unless you purchased it from the MacApp store, you will need your serial number to reinstall the software. That number may be available on Adobe's website under the list of your purchases/registrations..
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Judy Hilton

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So now I have all the information like when and how I purchased it and what the serial number is what do I do to get the program restored to my Computer.
I just want my Photoshop Elements 11 back!!
Judy
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Chris Cox

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If you have the DVD, just install from that.
If not, download Elements 11 from Adobe's website, run the installer and enter your serial number.