help

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  • Updated 1 year ago
i just need to get wrongly given Series 15 instead 14 as mine is a 32bit not a 64bit
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David Brettle

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Posted 1 year ago

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Michel BRETECHER, Champion

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Can you give more details?
My guess is that you are talking about Photoshop Elements 14 or 15.
Elements 15 does not support 32-bits computers and Adobe only sells the latest version 15. If you have bought PSE15 from Adobe, I suggest you use the 'Contact customer care' (chat option) to ask for a refund, then find a reseller still having PSE14 boxes.
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David Brettle

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yes
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David Brettle

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ok  Who do  i directt the query too
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Sandeep Singh, Official Rep

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Hi David,

You can contact our customer care via chat using this link: https://helpx.adobe.com/contact.html

We will help you out.

Regards,
Sandeep