Problems importing photos into LightRoom 6 on new Macbook Pro - "files could not be read"

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  • Updated 3 years ago
  • (Edited)
New Macbook pro and new LR6. It will not import photos into LR. Gives me an error message "The following files were not imported because they could not be read". What is wrong?
Photo of Lisa O'Dwyer

Lisa O'Dwyer

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Posted 3 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Go to Help>System Info and get your exact Lightroom version number.
Also, what camera model are you using that won't import?