Photoshop CS6: Giving me a broken canvas

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  • Updated 2 years ago
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I recently tried putting in a photo of a cr2 and jpg file, and it gives me this issue.
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Hunter Rayl

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  • Very annoyed.

Posted 2 years ago

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christoph pfaffenbichler, Champion

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Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue? 
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would suspect a bad video driver.

Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#UpdateDriver

Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.

After you have the latest driver, Try restoring your preferences: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences

If doing both of those doesn't help, select Edit>Preferences>Performance... and uncheck “Use Graphics Processor" and restart Photoshop.