Express: Can't sign into Express

  • 2
  • Problem
  • Updated 2 years ago
  • (Edited)
I cant sign into my ID account on Adobe Photoshop Express but i can on the internet. Please help!
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Christopher

  • 3 Posts
  • 1 Reply Like
  • Frustrated

Posted 2 years ago

  • 2
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Bob A

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Same problem here, and by looking in the Microsoft App Store, many users can't sign in.  I've tried my Adobe ID and I've also tried my Google+, but the Photoshop Express app refuses to let me sign in.


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Christopher

  • 3 Posts
  • 1 Reply Like
Yes I tryed again today but still no luck...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 13977 Posts
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Sounds like there is an issue with Windows Express app. The Express team is looking into it.
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smriti mehra, Employee

  • 29 Posts
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We are looking at resolving this on priority. There seems to be an issue with desktop and tablet devices. It is working fine for Windows Phone.
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KUSHA CHOPRA, Employee

  • 24 Posts
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Update with the fix is released now. You should be able to see it on store anytime. Please update your app if not already updated. Sorry for the inconvenience!

Thanks,
Kusha 
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Christopher

  • 3 Posts
  • 1 Reply Like
Thanks so much! I will update it now. :)