Photoshop/Lightroom: confused

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  • Updated 4 years ago
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Have subscribed to Photoshop CC. It doesn't not work in all the basic areas that my older issue (CS6) did. And it crashes frequently loosing whatever I haven't saved. Can I/should I re-download and install the latest CC version? How? I am up to date with updates, yes. Never received Lightroom? Paying for both. thanks, fred

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fred kenyon

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Posted 4 years ago

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Chris Cox

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Have you downloaded Lightroom? There is nothing to receive - your subscription just allows you to download and use the program.

When you go to Help -> System Info, what version number does Photoshop show?

What OS version are you using?