ELEMENTS 9: confused and cannot find old photos

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  • Updated 4 years ago
  • (Edited)
I cannot access my photoshop. I believe it was element 9. I was out of the country and did not have access to a computer in 2012. When I returned to the States in 2013, I started trying but gave up. I'm a professional artist. I need my old photoshop photos. I'm not a computer expert. I just want access to my old account. My website was hacked. GoDaddy said it was full of malware. My webmaster did not provide me with a backup file although I paid him over $2,700. I really need help. I don't want to be emotional. This is almost a trauma for me, so being emotional doesn't help. I just want my photoshop account back and my photos,
Photo of Ann Cameron McDonald

Ann Cameron McDonald

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  • frustrated

Posted 4 years ago

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