Lightroom Classic: Edit in PS feature doesn't work

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  • Updated 11 months ago
  • (Edited)
All my apps are updated, but whenever I try to take my photos from LR to edit in Photoshop, it doesnt work, it only opens the PS Home page but not the photo. Have deleted all my user settings and catalogues, but no luck. I think it only works if i try to use JPG instead of RAW. Any one please help, thanks.
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Ali Sabbagh

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Posted 12 months ago

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G0apher, Employee

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Could you please share the complete version of Lightroom Classic you are using (available under menu Help -> System Info), and the version of Photoshop installed? Thanks.
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Ali Sabbagh

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Hi G0apher and thanks for the reply, at the moment I have Mac running:

Adobe Photoshop Version: 20.0.5 20190605.r.83 2019/06/05: 1206907  x64
Lightroom Classic version: 8.3.1

Although I have tried to use previous versions all in vain
same problem also when I tried to use the new Lightroom


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Robert Cullen

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"The Photoshop application launches but the image selected in Lightroom does not open in Photoshop."  is a topic in the help document at-
https://helpx.adobe.com/lightroom-classic/kb/edit-in-command-opens-copy-of-photoshop-from-back-up-dr...

(Edited)
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Ali Sabbagh

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Thank you so much that was a good suggestion, as I doubt that the reason for my problem is using external drives for the Library, and also the osx is installed on an external drive, but unfortunately it didn't work. 
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Robert Cullen

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"and also the osx is installed on an external drive"

Being curious, I searched but could find little about OS on External drive (Format needs Mac OS Extended) (I am a Windows user)
If Lightroom and Photoshop are installed on the external OS- this could be causing your problems.
Other experts may be able to add more advice on this topic.
https://helpx.adobe.com/au/lightroom-classic/system-requirements.html


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Johan Elzenga, Champion

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I see no reason why MacOS, Lightroom and Photoshop couldn't be installed on an external drive. A Mac can choose between booting disks, and after that there is no real difference between booting off the internal disk or booting off an external disk.

What could make a difference is if Photoshop is also installed on the internal disk. In that case the wrong copy of Photoshop may start.
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Ali Sabbagh

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So I have erased my entire hard drive disk and external SSD on which MAC OS was installed, I have reinstalled a fresh copy of MAC OS again and new LR, PS, same problem still. Edit in Photoshop will not open the image, I wonder what I can do now.

Is it possible that LR is creating smart previews automatically for my RAW FILES  that are on a different external drive and this is creating the problem???

Thanks 

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Johan Elzenga, Champion

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"So I have erased my entire hard drive disk and external SSD on which MAC OS was installed, I have reinstalled a fresh copy of MAC OS again and new LR, PS, same problem still. Edit in Photoshop will not open the image, I wonder what I can do now.

Is it possible that LR is creating smart previews automatically for my RAW FILES  that are on a different external drive and this is creating the problem???"

No, smart previews have nothing to do with this. If your image is missing, then the 'Edit in Photoshop' menu will be dimmed. If the menu is not dimmed, but 'Edit in Photoshop' does nothing, then there is another problem.

You did not react to my suggestion that you may have two copies of Photoshop, one on your internal disk and one on the external disk. That might create a problem.
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Ali Sabbagh

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I did check indeed, and to eliminate this possibility I have erased the entire HD Desk, and the other SSD Desk that I have my MAC OS on, but The problem was not solved.
I am trying to remember now when this problem all started and I recall moving my entire Photo Library to a new External drive, could this be the issue??? even though I tried to import a photo from my desktop (Just testing) and same problem occured.
* Only with RAW files
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Johan Elzenga, Champion

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Could you please state the exact versions of Lightroom, Photoshop, Camera Raw and tell us which camera the raw files come from? Don't say 'latest version', give a version number. If the problem only occurs with raw files, then perhaps your version of Camera Raw does not support the raw file you are sending from Lightroom.
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Ali Sabbagh

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Hi, so I was using the latest versions of both, now after I I am using Photoshop CC 19.1.8 and Lightroom 7.5 and I have the same problem.
was doing some tests with various file locations and cameras to dig into the problem and I tried :

RAW file on Desktop, RAW file on other external drive didn't work

JPEG works only if i chose the option edit a cop with Lightroom adjustments, or Edit original

it is becoming very strange and really bugging me of
what else could I try
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Johan Elzenga, Champion

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I'm afraid I'm out of ideas.
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Ali Sabbagh

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So I had a breakthrough today, and I think that I have found the root of the problem, just need to identify it now with your help.

I upgraded MAC OS to High Sierra from El Capitan that I have been using since I erased my desk drives.

Old versions of LR 7.5 and PS 19.1.8 were already installed, so I did the update,

As I was updating PhotoShop, Adobe CC told me that It will keep the old PS version on the machine and will install the new one. by clicking on advanced settings there was an option that I chose to remove the old version, after Updating I was having PS 20.2.5 camera raw 10.5 and LR 8.3.1 with Camera Raw 11.3 

So I tested the Edit in Photoshop feature and it was working fine finally but it was showing this popup message:


After that I updated Photoshop Camera Raw from 10.5 to 11.3 and once again the Edit in Photoshop not working.


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Johan Elzenga, Champion

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Sorry, but I still have no idea. I did suggest to check the versions of Photoshop and Camera Raw, but only because I suspected that an older version of Camera Raw did perhaps not support your camera. That upgrading Camera Raw causes the problem is exactly the opposite of what I would expect.

Check your machine against these requirements: https://helpx.adobe.com/camera-raw/system-requirements.html