Lightroom CC - HEIC support on Windows

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When specifically is Adobe going to accept HEIC files?  I am just a novice at this and I am frustrated.  Little did I know about the change on my phone from JPEG to HEIC.  I am trying to edit photos and had no idea this had happened.  I have changed the phones format back to JPEG until it is resolved.  But shouldn't Adobe give us a timeline for this fix??  I am using LR CC.
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Eileen Gale Swanson

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  • frustrated

Posted 3 months ago

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Barry Young, Director of Engineering, Lightroom products

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The latest LrCC macOS and iOS versions support importing HEIC files now. Details are here:

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Eileen Gale Swanson

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I should have been specific.  How about for Windows?  A date would be helpful for all, I would think:)
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Rikk Flohr, Official Rep

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Windows is coming but it is not possible to give you a date at this time. 
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Shannon June Kittlitz

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MANY teams count on Adobe products being cross-platform for Apple and Windows! HEIC SHOULD open in any latest version of PhotoShop. I have Creative Cloud and updated my PhotoShop this morning when I came across a HEIC photo file sent in from a team member in the field. Very disappointed to see the error message, "Camera Raw does not support HEIC on Windows." Boo!
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Victoria Bampton - Lightroom Queen, Champion

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It should be live in the latest update.
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Eileen Gale Swanson

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Thank you for the quick response.  I guess I will need to convert some of the files I want edited to JPEG.  I was hoping to be lazy and have the problem fixed so I don't have to do this work:) 
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James Ball

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I've been using a mac for the last six years and have just recently been pushed back into using Windows for some of my work. I've noticed several annoying Adobe "features" for windows users that are missing for mac users.

The heic support in Photoshop is one (big) annoyance. The fact that Camera Raw on the mac works fine almost makes me feel like it's a purposeful dig at windows users? Even MS Paint on Windows 10 supports heic now, what gives Adobe??

While I'm on the theme of "features" windows users endure; one other is the insistence on Illustrator crashing when you have the app open and then double click on a file in explorer. If there are missing fonts the font finder window hangs so you have to terminate the app from Task manager.

Then there's the very persistent popup telling me that Illustrator can have it text size optimised for high res monitors, that pops up every, single, time, I open the app. Clicking on the notification does nothing and no matter what I do I can't stop it.

Then there's the lack of 125% text scaling for all the Adobe apps so I have to have either really tiny text or overly large text.

All fun features that only Windows users suffer. Why? Why the discrepancy between the two platforms?

And finally, my favourite "feature" from Adobe - not specific to Windows users but to everyone - is the fact that for me to be able to use the CC suite on my desktop (now windows) and on my macbook when I'm traveling, I have to pay for TWO licenses!? Microsoft let me install Office 365 across platforms. So does Trimble Sketchup. So does Maxell Render. So does Skylum Luminar and Aurora. But Adobe stings you twice. Gee, thanks...

Yours begrudgingly