Photoshop CC 2018: Healing and Spot Healing Brush Lag

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  • Updated 1 year ago
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  • (Edited)
In most recent 2018 update, healing and spot healing brush have become much less responsive, sometimes taking multiple seconds after completion of stroke to affect the image.

Late 2016 Macbook, up to date OS and Software

I've done the regular things like turning off OpenCL and changing other performance options... no change.
GIF framerate is sped up 2x 

 
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Stephen Newport

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Posted 2 years ago

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Adam Jerugim, Employee

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Try turning off paint smoothing from the tool options bar when the brush tool is active (the default is 10%, change that value to 0%).  And then use the healing brush again. Is it still slow?
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Donald Saban

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I have the same problem except the Healing Brush works fine...it's the Spot Healing Brush that has the lag for me.
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Bragi Kort

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Yes, still slow
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Adam Jerugim, Employee

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Adobe folk here - we can confirm brush smoothing being enabled triggers the slowdown.  Disabling it should get the healing brush working again as it did in PS CC 2017.  In the meantime we'll continue to debug the issue here and try to get a fix out asap.  Thanks again for everyone's help with this.
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Laya Gerlock

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how to disable brush smoothing?
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Jim M

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I don't see it when the healing brush is active either...? 
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Hannah Nicollet, Quality Engineer

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Window > Brush Settings and then uncheck the box below.

Also be advised that there is a known issue with smoothing reselecting every time you open a new session. We are looking into this but in the meanwhile it's something to be aware of.

Bottom line: Smoothing has to be turned off with each launch.

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eartho, Champion

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I think the issue with Smoothing not carrying over is working as intended? Brush presets generally revert back to their saved state when you make a change and then restart the app. To make the smooth option stick, you'd need to create a new brush with that option toggled off.
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Cristen Gillespie

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Nope. In fact, I've turned OFF Shape Dynamics, locking it, for the default round brushes before and had them stay off, so if they don't revert, no reason Smoothing should. But it does—this after a restart:

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Matt Greenslade

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This reply was created from a merged topic originally titled Photoshop CC 19.0 Healing Brush Painfully Slow.

I updated to Photoshop CC 19.0 today. What has happened to the healing brush? It is so slow, I have the spinning dots and hesitating sample point. The program pauses to catch up, resulting in unintended healing spots. This is taking me right back to Photoshop 5.0 in a box, and the sound of dial up internet.
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Stephen Newport

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Answer is above.
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Vincent Minor

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Same thing with me, thought it was just me going crazy but the healing brush is lagging so far behind it's hard to work at all. 
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Stephen Newport

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Have you tried turning smoothing off?
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Bragi Kort

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I have, does not matter
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Stephen Newport

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Have you tried bringing the slider to 0 and turning it off in the brush panel?
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eartho, Champion

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Are you using the legacy healing tool or the one which has Diffusion options?
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scott moore

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Have you checked that your power is on? Just kidding. Same issue. couldn't even contineu working. I just reinstalled 2017 along side 2018 for now. 
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Ivan Mladenov

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Still have a problem on my Win10 PC (last update,16GB RAM), even when a smoothing is off. I have to restart PS, then everything goes fine for a hour or so.....then horrible healing brush lag appears again.... :( 
Everything worked fine in PS 2017 
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Ivan Mladenov

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even when I turn brush smoothing off, and restart PS or whole system, lag is present after cca 1hour of work again :/ 
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Stephen Newport

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Did you turn smoothing down to 0%? I didn't turn "off" smoothing, I just dragged the slider to zero in the tool bar and everything is working properly now
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Adriaan Kastelein

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Same Issue here with the healing brushes (Windows10, 16GB RAM, i7). Using spot healing brush it lags over 5 spots behind. It looks like it is working better for a short period of time after restarting Photoshop. The memory usage is going fast past the 6.5GB with only one 36MP file on 16 bits and only one empty layer for healing ( file size on the lower left is about 250MB.
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Nick Auskeur

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Just to add to this.  Also having this lag problem BUT only with the legacy healing brush enabled.  Without legacy its working just fine, however I dont like working with that brush.

i7-7700k, 64gb, PC
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Erich Saide

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Having same issue with my iMac and  2017 Mac Book Pro. Healing brush is useless.. 
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Jim M

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In addition to the lag, I'm getting the line between points as well. Anyone else seeing this? I've seen another thread on this but it should be mentioned here as well. So far, trashing my preferences seems to have fixed the lag, but what a hassle...
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Sandy Morrisa

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The line is easy to remove. Go Preferences > Cursors > then uncheck Show Brush Leash Wile Smoothing.

FYI I had to call about this too as it was making me bananas, I couldn't clearly see the skin I was dodging with that trailing hot pink line.
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Terian Chu

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I have this annoying healing brush lag too. Hope Adobe will fix it soon, it is real trouble now especially when editing large files with smart objects.
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Karl Shreeves

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Same problem and none of the fixes suggested help. Have smoothing at zero, etc. I either need to reinstall 2017 (not an option on the CC menu) or Adobe needs to fix this ASAP. I have a major, zero delays tolerated project series in one week. Right now, the delays are so bad that effecively, the tools don't exist for me.


There is a work around for those who are desperate (like me). Use split frequency with the clone stamp on the high layer (I am not having issues with the clone stamp). But it is very annoying to have to use this and bloat the file for images that would be fixed just as well with a few healing brush clicks.
(Edited)
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Sandy Morrisa

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I've been working with this stupid lag issue all weekend as I have major retouching deadlines,

I've learned that resetting tool preferences as suggested by the Adobe Tech Support is a waste of time. You just have to RESTART Photoshop. Don't lose your settings anymore just restart.

The best thing to do is use the healing brush first on anything and everything you need it for. Once you switch through a few other tools it will develop the lag. The only way to fix this is to save your work and restart photoshop. 

I think we should all go Tweet about it, it's the fastest way to get a response from Adobe, I know from past experience...

Tweet your brush lag complaints @AdobeCare and they will respond - quickly.
(Edited)
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Stephen Newport

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Have you tried the smoothing solve above?
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eartho, Champion

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if you're on deadline and the lag is interfering that much, why not use CC2017 until they fix??
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Sandy Morrisa

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Good point, I just didn't. I just needed to keep going and a few restarts here and there were manageable for the time, but not forever. Hopefully Adobe corrects this quickly.
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Adam Jerugim, Employee

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For those still seeing the issue, please go to the Brush Settings panel and disable Brush Smoothing (uncheck the box).  Then quit and restart PS.  Does the problem still occur after re-launching?
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Stephen Newport

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I don't have to uncheck smoothing, I just have to turn it down to zero (in the top panel), and it stays that way between relaunches.
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grauenwölfe

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Yeah, that thread got buried quickly.
PS 2018: Smoothing keeps getting re-enabled despite being disabled and locked in Brush & Tool Presets.

By the way, fresh install of CC on a fresh install of the OS.
(Edited)
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Bragi Kort

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Isn't that a bit too much trouble to ask?
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Stephen Newport

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Bragi,
We found a temporary solution and they are working on patching it.... I'm not sure how they didn't catch this one, but bugs happen. You don't have to use the solution if you don't want.
(Edited)
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Bragi Kort

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That is good news :)
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Stephen Newport

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Hey guys,

Discovered another brush performance hit in the new 2018 that you may want to test out if you're having these issues, brush "resizing " is much more laggy and smoothing settings do not affect this. I've created a new post for this at the link below, it would be helpful to get some me-too's on it:

https://feedback.photoshop.com/photoshop_family/topics/brush-resizing-lag-in-new-2018-update?rfm=1&a...
(Edited)
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rogéz

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Terrible bug for the 19th Photoshop release. You should do some proper beta testing before you release a new major version Adobe... Anyways, disable smoothing completely with the checkmark from the 'Brush Settings' panel works for me, although sometimes it enables itself again after restart. Using the patch tool is the best alternative for me as I use the stamp tool with a low opacity for other purposes.

If you do very intensive retouching, like me, just revert your Photoshop to v18. Install it from the CC app. There are not to many new useful features anyway  besides the smoothing, which is buggy.
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Hannah Nicollet, Quality Engineer

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At present, smoothing must be disabled at the start of each new Photoshop session. We are aware of the problem and our engineers are looking into it.
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Carson Jones

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I've been seeing this also.  PS 2018 is full of bugs and is unusable.  In addition to this problem, I've been seeing severe issues with rendering Masks depending on the level of zoom.  The ALT key is broken and this means any and all shortcuts that rely on it are useless.  I couldn't revert back to PS 2017 fast enough.  
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Mark den Hartog

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This reply was created from a merged topic originally titled Photoshop CC2018 broke the Spot Healing brush..

The spot healing brush is VERY slow in PS CC2018.
The patch tool is also sluggish.

These are both instant on CC2017

Using an iMac 2017 with 64GB ram. issues on large and small files.
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Hannah Nicollet, Quality Engineer

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Once the fix is ready to test we would like to invite those who are interested in helping us verify the fix to join our pre-release program.  If you would like to participate, please contact me directly at:



Thanks!
Hannah Nicollet
(Edited)
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Karl Shreeves

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Try using the slider on the paint brush panel header and setting smoothing to 0. This seems to be working for me, even though it resets to checked when you relaunch.
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scott moore

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Can confirm. Healing brush in 2018 is so super slow I am reinstalling 2017 now. I use healing brush all day long, and in 2018 it's so slow that PS is completely unusable for me. It's not just a little slow, it's super super duper slow. I couldn't get through an 8 hour work day with this. 
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edward.caruso

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Hey me too!

Mostly 16bit Sony a7r2 files.
2017 iMac, etc

healing brush is unusable, reverted back to CC 2017
Kind of a big bug to miss, get some real retouchers on the pre-release program!
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Jonathan David Bartholomew

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Well, I thought it was fixed because it worked for a short time after resetting all my beloved preferences but now they are gone too and I can't get the healing brush tool OR the stamp tool to work at all; not even slowly. They just don't work. This is pretty nuts. I use these tools for a living. Does anyone know how to revert back to the previous version of Photoshop CC? I do not believe it is on my computer anymore. (Never mind. I am installing 2017 now from Creative Cloud.)
(Edited)
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scott moore

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It's really easy. I did it. Go to the adobe cloud icon at the top of your screen, then under photoshop select "other versions". You can reinstall the old version along side the new one. I'm running both now (well, i'm running the old version, the new one is just sitting there until Adobe fixes this).
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edward.caruso

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No one should ever remove the previous version when updating - if you use Photoshop professionally you should know this. It would help if Adobe didn't have the remove checkbox marked automatically.
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Cristen Gillespie

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> t would help if Adobe didn't have the remove checkbox marked automatically.>

What would help even more is if they didn't hide the whole thing under Advanced. Just put all the options out in the open as soon as you click Update or Install.
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Stephen Newport

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Considering it takes 5 minutes to reinstall, professionals should feel free to uninstall or not at their discretion.
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Zoltan Gabor

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Hi everyone,
Just reporting I've got the same problem.
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Douglas Jaeckel

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I was having the same experience with the Spot Healing brush On Win10. I tried all the suggestions here minus resetting my preferences, and none of that worked. I jumped back into CC2017 to work on a restoration. After some time I closed CC2017, and went back to CC2018 and the Spot healing brush was working as expected. I double checked to make sure I was on 2018, be switching over to the brush tool and saw the new Smoothing and Symmetry settings. I confirmed I was in 2018. but when I switched bach to the Spot healing Brush the lag had returned.

It appears the something with the smoothing gets switched on when using the brush tool and never turns off when going back to the Spot Healing.