HDR Pro displays a black edit window

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  • Problem
  • Updated 4 years ago
When I use HDR Pro I cannot see the image for editing. I can produce an HDR image but all I see is a black screen when I am making edits.

It is very difficult and annoying to not be able to see your image as you adjust the sliders.

It used to work fine a few months ago when I used it last.

I am using Window's 8.1 with Photoshop CC
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Ian Cramman

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  • disappointed

Posted 4 years ago

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Chris Cox

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Usually means a video driver problem. Update your video card driver from the GPU maker's website.
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Ian Cramman

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I have already got the latest video driver. I have also rolled back to an earlier video driver testing and then installing the newest driver. I have un-installed PS CC and re-installed it.

I have all the Windows 8.1 updates.

None of the above makes any difference to the problem.
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Chris Cox

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The only cause we know of is bad video card drivers.

Don't forget that the Windows 8.1 update probably rolled you back to the Windows official drivers (at least a year out of date, sometimes more).
Have you updated the video card driver since installing the 8.1 update?