Have upgraded to iPhone 5c and can't restore purchases in Express. Apple ID has not changed. Not at all happy.

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  • Problem
  • Updated 5 years ago
  • (Edited)
Restore purchases
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Helen Hardie

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  • frustrated and angry

Posted 5 years ago

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Chris Cox

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Sounds like you need to contact Apple - somehow iTunes/AppStore isn't recognizing your purchases.
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Charlie D, Official Rep

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Hi Helen

My understanding is that some of the features changed in recent releases. Perhaps this is why you aren't seeing what you expect?

This page may help: http://forums.adobe.com/thread/1295813