Elements 12: Has my time run out? I can't load it as usual

  • 1
  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Maybe it was a year ago when I signed. Can you advise please?
Photo of Derek Snowdon

Derek Snowdon

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14048 Posts
  • 1735 Reply Likes
I see a registered serial # for your Elements 12 under your account. Are you getting a trial screen? If so, can you click on [License this Software] can you enter your serial # to reactivate?
Photo of Derek Snowdon

Derek Snowdon

  • 3 Posts
  • 0 Reply Likes
Ah it's suddenyl started working. Thanks. How long is the account open for?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14048 Posts
  • 1735 Reply Likes
Perpetually.
Photo of Derek Snowdon

Derek Snowdon

  • 3 Posts
  • 0 Reply Likes
OK thanks