Lightroom Classic: Hanging on Import

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  • Updated 2 months ago
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I have been having constant problems that are getting worse over time. I started a new catalog, optomized it, done everything i can find online to check. I have windows 10, i use lightroom classic to import files, when i connect my CF or SD card to my card reader and click import it hangs. Especially if I have a large number of photos. I save to 2 diffrent locations upon import for redundancy.
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Paul Hagen

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Posted 2 years ago

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Rikk Flohr, Official Rep

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I am sorry to hear about your import issues, Paul. 

With Lightroom closed: Can you see your card reader in Windows Explorer?  If so, can you drag files from the card to a Desktop Folder?  If you disconnect your Card Reader from the machine and then launch Lightroom will it import the folder you've just populated?
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Reetesh Mukul, Employee

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@Paul Hagen: Additionally please provide number of files you are trying to Import. Version of your CF/SD Card will also help. If you leave it to Import, does it show any progress?
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I've had the same problem for a long time. I use the newest Mac OS (have had the issue through several updates) and import from a Lexar 32GB SDHC II put directly into the Mac's card slot. 

The issue appears from time to time, quite often, but I don't think the number of images on the card has any infuence. The only way to escape when it hangs, is to force quit and start over again. 

I don't think I have experienced this problem if I first copy the files to the computer and import from there. So this is of course a simple workaraound, only slightly more cumbersome. 

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Victoria Bampton - Lightroom Queen, Champion

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Where are you importing to? Internal, external, NAS?

And in System Preferences > Security & Privacy > Privacy tab > Files and Folders, does Lightroom has access to all of the bits it lists?
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I am importing to the internal SSD. I checked now, and Lightroom has access to everything, except network volumes.