Photoshop: Hand Tool not moving the image around when zoomed in

  • 3
  • Problem
  • Updated 1 day ago
  • (Edited)
i have a laptop , when i zoom a pic and want to move and drag with spacebar and holding left click , does,t work , the hand tool moving but not draging , the pic
Photo of Hamza Zahir

Hamza Zahir

  • 4 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 3
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16660 Posts
  • 2726 Reply Likes
What product are you using? Photoshop CC? Elements?
Photo of Hamza Zahir

Hamza Zahir

  • 4 Posts
  • 0 Reply Likes
photoshop cc 2017
Photo of Hamza Zahir

Hamza Zahir

  • 4 Posts
  • 0 Reply Likes
photoshop cc 2017
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16660 Posts
  • 2726 Reply Likes
If you disable Preferences > Performance... "Use Graphics Processor" and restart Photoshop, does the Hand tool work as expected?
Photo of Hamza Zahir

Hamza Zahir

  • 4 Posts
  • 0 Reply Likes
not working 
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16660 Posts
  • 2726 Reply Likes
Can you make a video of what you're seeing?
Photo of David

David, Official Rep

  • 3502 Posts
  • 588 Reply Likes
Howdy Hamza,

Are you on Win or Mac?  What are you using for a keyboard?  What kind of mouse are you using? Are you using a tablet?  What kind?

Thanks,
David
Photo of Steve Lehman

Steve Lehman

  • 880 Posts
  • 96 Reply Likes
Is there a "reset tools" in the drop-down menu in that version?   
Photo of Paul Gambino

Paul Gambino

  • 1 Post
  • 0 Reply Likes
I just had that happen. When I took the image out of 100% the hand tool worked fine (moving image around the screen). To check I put the image back to 100% and it did not work.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 16653 Posts
  • 2720 Reply Likes
Make sure "Overscroll" is turned on in Preferences > Tools...
Photo of Cristina Barbedo-Gilbert

Cristina Barbedo-Gilbert

  • 1 Post
  • 0 Reply Likes
Thanks! it works!