Photoshop CC: Hand Tool not moving the image around when zoomed in

  • 1
  • Problem
  • Updated 4 months ago
  • (Edited)
i have a laptop , when i zoom a pic and want to move and drag with spacebar and holding left click , does,t work , the hand tool moving but not draging , the pic
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Hamza Zahir

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Posted 4 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What product are you using? Photoshop CC? Elements?
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Hamza Zahir

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photoshop cc 2017
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Hamza Zahir

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photoshop cc 2017
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you disable Preferences > Performance... "Use Graphics Processor" and restart Photoshop, does the Hand tool work as expected?
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Hamza Zahir

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not working 
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Can you make a video of what you're seeing?
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David, Official Rep

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Howdy Hamza,

Are you on Win or Mac?  What are you using for a keyboard?  What kind of mouse are you using? Are you using a tablet?  What kind?

Thanks,
David
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Steve Lehman

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Is there a "reset tools" in the drop-down menu in that version?