Guess my images are so bad Lightroom is refusing to import them!

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  • Updated 7 years ago
Lightroom won't import my images. It says it can't read the images. I have photoshop and there is not problem transporting the images there. Please help!!!!

I have been using LIghtroom for about a year, so, this is a new problem.

I tried using another card with images from a different camera and I continue to get the same message.

I'm not very tech savvy. Did I hit a key that is giving me this problem?
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Susan Wermuth

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What is the exact error you are getting?

Have you tried the steps in the topic: Why doesn’t my version of Photoshop or Lightroom support my camera?:
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Chris Cox

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What version of Lightroom?

What format are the files? Did they come from a particular model of camera?

Are the same files readable in other applications?