Photoshop 2020: Greyed out files/folders macOS

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  • Updated 4 months ago
  • (Edited)
Hello, I wonder whether someone can help.  I upgraded to CC2020 the day it was released, and I am finding that when I navigate to place a file from within PS or AI, the files are grey out out.  They are actually accessible if I click on them, and I have found that if I right click, the files revert to normal, but it is annoying.  I have added a photo of how this looks, and how it should look - it is probably just a setting somewhere, but I am stumped.   Thanks for your help...Emma




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Emma Cole Bryan

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  • irritated

Posted 8 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are these files on your local disk or on an external disk or server?
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Mark Angelil

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Hello, same problem here on both local and external disks. Any fix yet? Thanks
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Dave Gouveia

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Same issue today trying to open files through PS. They are greyed out, but still selectable, and change after selecting.