GPU problems in Photoshop CC 2015.1.1

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  • Updated 3 years ago
I update yesterday to 2015.1.1 Release and since then the Graphic Processor is 'sometimes' being disabled in RAW. My drivers are up to date - AMD Radeon HD 8670D + HD 7000 dual graphics.
On other occasions (not all the time) when I open the image from RAW to Photoshop I get a white window where the image should be and Photoshop freezes then I need to use the Task Manager to close Photoshop.
Other times I have no problems when using the same workflow.
Have Windows 10 but as yet cannot get the latest updates ad it hasn't been 31 days since I installed it over Windows 8.1.

Is it possible to roll back to the previous version of Photoshop before this update?

Note: This conversation was created from a reply on: Photoshop CC 2015.1.1 now available..
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Stuart Andrews

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Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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Have you updated your video card drivers from AMD and Intel's websites?

If you have automatic GPU switching, that may be confusing the applications -- disable it in the GPU driver if you can.
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Stuart Andrews

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Hi Chris

Many thanks for your help.

I said in my original post that I had updated the graphics drivers but on checking there was a new update for one of them - duh!!

Also looked to see if I could disable the dual graphics and found a check box in the AMD Catalyst Control Centre to do this. However will leave this enabled at the moment to see how things go with the new driver. I have also left use graphics processor check boxes in RAW/Photoshop enabled.

Thanks again.
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Gennady Joker

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Hi Stuart, where is checkbox in the AMD Catalyst Control Centre? I did't found them:(
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Stuart Andrews

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Hi

Click on 'Gaming' in the 'Catalyst Control Centre' menu, then click on 'AMD Dual Graphics' and on the right-hand side you will see the check box.
However what I found that has solved the problem is that I have always used the 'AMD Driver Detect Tool' to update my drivers.
This was saying I had the latest drivers installed so for a double check I went into 'Windows 10 Control Panel'. I clicked 'Device Manager', clicked on the 'Display Adaptor' and after right clicking the two items listed it updated the dual graphic card software - problem solved!!!!

Hope this helps.