Photoshop CC 2015: GPU not recognized after update to OS X El Capitan

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Updated my 27 inch iMac to OS X El Capitan, now Photoshop CC 2015 does not recognize/use the GPU. Worked fine in Mavericks.
Photo of Gary Gromer

Gary Gromer

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 2
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14663 Posts
  • 1951 Reply Likes
Have you tried restoring your prefs? http://blogs.adobe.com/crawlspace/201...
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 823 Reply Likes
Also, check Help -> System Info in Photoshop and see if your video card driver has crashed (due to new driver bugs in MacOS 10.11) and been disabled because of that.
Photo of Gary Gromer

Gary Gromer

  • 1 Post
  • 0 Reply Likes
No problems that I see in sys info. Powered unit off overnight ( disconnected a/c power ). Now Photoshop is using gpu. This hard reset corrected the problem
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 823 Reply Likes
Odd. That means that there is something variable in the responses from the video card driver that causes Photoshop to think it won't work.