Photoshop Elements 10: having trouble saving as JPEG

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  • Updated 5 years ago
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With Elements 10 I have purchased my last version of PhotoShop. On previous versions I was able to easily get the program to automatically save my pictures as .jpeg files. With Elements 10, according to the help forum, that is impossible and I have found no way to do it. For now I will revert to Elements 9 and look for another program that works better and does not try to impose on me a worthless psd format that I don't want.
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Phillip Cushman

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  • angry and frustrated.

Posted 7 years ago

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Chris Cox

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How were you automatically saving your images as JPEG previously?

JPEG is a final output format -- something you save to once all your editing is done and the pixels won't be changed again. That should be a user choice once they're done editing and preparing their image for output (web, print, etc.).

PSD is an editing format -- something you save to while still editing images (because you need the layers, effects, etc.). That should be the default when your image has layers or content that other formats can't support.
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Phillip Cushman

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Somehow Photoshop Elements 6 up through 9 detected that I was always saving to JPEG when I had finished editing and after the first couple of saves provided that as the default save format. I keep an archive copy of all of my images separate. Now Elements 10 insists on offering PSD as the default save format. Remembering to change that to JPEG for each edited image is a pain and takes an additional mouse or key movement which adds up in time when processing a number of images. Since JPEG is my desired choice for all of my processed images there should be some way to make that the default option. Or, as I said before, I will simply revert to Elements 9 for now and look for a more user-friendly program.
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Chris Cox

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That doesn't sound right.

Elements should only save to JPEG if your opened the image as JPEG, or have already saved it as JPEG, and added nothing that couldn't be saved back to JPEG. If it defaulted to JPEG when you had layers - that would be very destructive, and considered a major bug. If it defaulted to JPEG when you opened the image in another format, that would be a huge bug. But that logic shouldn't have changed.

Defaulting to JPEG when you have content in the document that can't be saved in JPEG - again, that is destructive and not user friendly.
Saving back to the same format as you opened the file in, that is user friendly.
Defaulting to PSD when you have content that can't be saved in the old format, that is user friendly.
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Phillip Cushman

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Thanks. All of my files enter Photoshop Elements as JPEG files. I want all of them saved again as JPEG files. I have processed all of my images the same way for several years now and see no reason to suddenly change to conform to an attempt by Photoshop to control some aspect of its market. Goodby Photoshop. No further reply needed. I will simply share my experience online as I always do when I find a product that does not perform as expected.
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Chris Cox

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Again, the behavior should not have changed.

If you open as a JPEG, do nothing that can't be saved in JPEG, then save - it should default to saving as JPEG. If not, then that is probably a bug to be fixed.

But if you added something to the document that cannot be saved in JPEG (layers, layer styles, some color modes, etc.) then it should not save in JPEG and should save in PSD (which can handle all the things you added).
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Brett N, Official Rep

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Philip, can you give us the exact steps you are following in this regard. This behavior should be no different between PSE10 and previous versions. If you are seeing differently, we'd definitely like to know what's going on and fix it. But we need to know EXACTLY what you are doing so we can reproduce the problem. Give me the babiest steps you can, as if I've never used the program before.
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Tom Frank

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I found this thread by googling a similar problem I am having. I think I can better explain myself than the OP did, and that you guys will be able to answer it.

In past versions of Photoshop--my last one was CS before it was rendered unusable when upgrading to OS X Mountain Lion--if I opened JPEGs, cropped and edited some values without them without adding any layers, the default file format upon saving was indeed JPG. If I added a layer, it would default to PSD when saving.

Now when I perform these simple edits, some files default to JPG but others to PSD. It is incredibly inconvenient to have to change it to JPG while clicking through the saving process if I am saving multiple files at once.

Here is an example of what happened just now, where one file did default to JPS and the other PSD. I dragged in two JPEGs together, performed Straighten and Crop on each of them, and possibly adjusted the hue on one or both. I also used Unsharp Mask on each. I believe I performed undo and redo a few times on each file. Photoshop wanted one file to be saved as PSD, while the other went through smoothly staying as a JPG. Do any of these functions constitute PSD territory?

Thanks,
Tom
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Brett N, Official Rep

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The steps you describe shouldn't cause a file to default to PSD when saving. Any steps that make the file have information not supported by JPEG should cause this change. Some things that you might want to look at:

Is there more than 1 layer.
If there is only one layer, is it the "Background" layer (name will be italicized).

After you have saved the file as JPEG (having changed from PSD) and if you reopen it, does it default to PSD again?

Would you be able to post sample files that exhibit this behavior (one that correctly saves as JPEG and one that incorrectly saves as PSD)?
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Tom Frank

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Thanks for the amazingly quick reply, Brett! I will look at the layers first to see. I typically do not open these files in Photoshop again once I've done the initial editing, so I don't think I'll run into that scenario. I just worked on a few more since I made my post and both stayed as JPG when saving. The next time one defaults to PSD, I'll check if it has more than one layer, and make note of the history. I'll follow up with any observations. Thanks.
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Phillip Cushman

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I found the earlier reply to my initial question so totally arrogant and un-helpful that I completely stopped using Photoshop and switched to another product that works very well for me AND saves files as JPEG as I wish rather than PSD as Photoshop wishes. Alone, I may be insignificant but when enough people get fed up with lack of response to serious problems perhaps Photoshop will respond with more understanding and solve the problem.
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Tom Frank

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Phillip, I am not affiliated with Adobe in any way, but I thought I'd let you know that from reading this thread in it's entirety, I believe you simply made up your mind with some conspiracy theory, denying yourself of getting the help you needed. Your problem was not explained well enough in the first place to allow others to understand what was happening, so they began to ask follow up questions to fill in the holes. You did not want to process those questions. I could see this was the case, which is why I thought it was worth a shot explaining it myself.
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G R

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I had a similar issue. I shoot RAW (.CR2) format and it goes through the usual pre-processor for RAW in PSE 10. But for some reason I had switched to 16 bits/channel. After I completed editing in PSE, I save it out as JPG. But this time around I was not given the option for JPG/JPEG format. It was only when I went into auto correct mode and informed that auto correction is not possible with 16 bits/channel that I realized the 16 bits/channel was causing the issue. I simply went back to 8 bits/channel. From my point of view, the question is why is auto correction not possible with 16 bits/channel?
I came across this thread when I was searching for why PSE 10, till yesterday was saving in JPG format, but suddenly stopped today :)
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Brett N, Official Rep

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The JPEG format (regardless of application used to create the file) does not support 16-bit color. Photoshop Elements is largely a JPEG editing application (with limited support for Camera Raw and 16-bit images). Many functions within PSE are disabled with 16-bit images, including Auto-Smart Fix.

It was only with Photoshop CS5 that JPEG because a selection in the list of formats when saving a 16-bit file. This will automatically convert your file to 8-bit when saved. This ability was also added in Photoshop Elements 11.
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Bud D.

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Same frustration here, Did work on a photo, added a layer and cannot save as jpeg. Total frustration. Sorry about the brilliance above, I need simple and Elements was simple previously. This link will not even allow me to up load the PSE photo that I am having difficulty with...
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Chris Cox

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If you added a layer, you can't save the document contents in JPEG, and will have to save a flattened copy as JPEG (but save the main document with layers in a format that supports layers).
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BILLBOTEX

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I have a similar problem. I have used Elements 6 for YEARS. Recently it no longer runs on my computer. I can not "load with" a jpg, I can not drop/drag a jpg, I can not start up Elements by double clicking, I can not start by right clicking "open", I can not start by "run as administrator".

It is impossible to open an image, or even open Elements 6 "empty".

Anyone have any ideas?
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Chris Cox

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This is a great conversation that's unrelated to the topic you posted in, so I created a new topic to continue the discussion. Please reference the new topic here: Elements 6 no longer working