ELEMENTS 12: Premiere Elements won't launch

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  • Updated 4 years ago
  • (Edited)
Installed Premiere Elements 12 on my windows 7 computer, every time I try and launch the program all I get is....THE APPLICTATION WAS UNABLE TO START CORRECTLY (0xc000007b). CLICK OK TO CLOSE THE APPLICATION. Reinstalled my old version and all it does is freeze the computer!
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Christine Varela

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Posted 4 years ago

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Chris Cox

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If the whole computer is freezing, you're looking at an OS bug, a bad low level driver, or a hardware defect.

Do you have Windows 7 64 bit, or 32 bit? It could mean that Premiere Elements 12 requires a 64 bit OS, or it could mean that you have disk problems that have corrupted the application binary. You probably should run chkdsk and make sure you have a recent backup.
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Christine Varela

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I have Windows 7 64 bit, but when I double click on the Premiere Elements 12 icon it just brings up the 0xc000007b error code. that is what I'm trying to fix. yes when I launch the Elements 3 the whole computer freezes, but I don't want to run that version. I just bought the Elements 12 today for $70 and what's the point of shelling out the dough if I cant use it?! Help
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Chris Cox

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OK, so you're probably looking at a disk problem, or a corrupt installation of Premiere Elements. Uninstall the app, and reinstall. If it still doesn't work, then the problem is elsewhere on your system.

The fact that your whole computer freezes might be important, since it does mean that you have an OS, low level driver, or hardware problem on your system.