Lightroom 6/CC: In Develop module, I see a blue background, not my image (Riva Tuner issue)

  • 9
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
When i select an image from grid mode and press 'D' to go into the develop module, instead of my image in the main area I get a blue background with a white cross through it.

I see all the develop tools on the right, like Basic, Tone Curve etc, but no image. Just the blue area!

Viewing the image full size (Loupe) in Library module is fine, but as soon as I try to Develop, boom, the blue screen with a white cross.

I feel I must have clicked something innocuous by mistake, but now I cant get back to normal.
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nick dawkins

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Posted 4 years ago

  • 9
Photo of Chris Castleberry

Chris Castleberry, Camera Raw Engineer

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Hi Nick,

Short term workaround.

1. Launch LR and open preferences.
2. Switch to the Performance tab
3. Uncheck/disable Use Graphics Processor
4. Click the System Info button and post here what is reported under "Graphics Processor Info: " This will help us with troubleshooting the underlying issue.
5. Restart Lightroom

Hope that helps.

Regards,

- Chris
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Serena Suzanne

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Thanks Chris!  You just helped me out as well!