Elements: Can't purchase because of country registration

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  • Updated 3 years ago
  • (Edited)
I'm trying to buy Photoshop Elements, but the system keeps telling me I'm registered in a different country. I have one email address in Denmark, another in Hong Kong. I live in Hong Kong, but I am Irish (i.e. native English speaker who doesn't want Chinese in his system). How on earth do I succeed in my purchase??
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Brian Moeran

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Posted 3 years ago

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Brian Moeran

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Silly ole Brian has managed to work it out... possibly!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Typically, your Adobe ID and the payment info needs to match the country you are in: http://helpx.adobe.com/x-productkb/po...

Let me know if you still need help.