Elements 14: Text feature locks the program, Can't use!

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  • Updated 2 years ago
  • (Edited)
Photoshop Elements 14. Just installed and there is a glitch when I try to use the Text Tool. My program locks up and I must use task manager to close it. I have tried almost all of the other tools and no problem. I am using Win 10. If anyone has any ideas I will appreciate some help. I have uninstalled and re-installed and there is still a problem. I want a solution or my money back!
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Fran Cooper

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Posted 3 years ago

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Fran Cooper

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I still need assistance with this problem. Tech support contacted me and I responded by email, but they haven't contacted me.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Fran, have you tried troubleshooting your fonts: http://blogs.adobe.com/crawlspace/201...
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Fran Cooper

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Well, I looked at the procedures for this but I do not know enough about this to complete the procedures. I still have PE 12 and it works fine.
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Sarah Solberg

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Hi Fran, did you ever find a solution for this problem? I'm experiencing the same problem and can't find a solution. Any help would be appreciated! Thanks!
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Fran Cooper

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No I didn't!  I deleted PE14 and received a refund!  I am still using PE 12.  Good luck.