Photoshop: Getting "No Subscription found" error message.

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  • Updated 3 years ago
  • (Edited)
Hi Team,
I am getting "No Subscription found" error message when I tried licensing the adobe Photoshop with my Adobe Id. I have subscription associated with my Adobe ID but it is not taking the subscription. Please help me resolve this issue.

Photo of Bharathkumar Kinnera

Bharathkumar Kinnera

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Posted 3 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Bharath,

I'm not seeing an active membership under the Adobe ID email address you've provided. I will ask an agent to reach out to you and work with you directly to resolve.